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"Did not get connected "

"Overall very disappointing experience. I stayed in 4021 building 2. The chair cushions were disgusting, the fireplace looked like it had never been wiped down and had stains. The pullout bed had a stain on the sheet, and the blanket that you use for the pullout sofa had hair on it. The microwave was broken and we had to request a new one. We were falsely accused of being the reason of a noise complaint and when it was determined that it wasn't our room, no apology was given. We were also given 5...

"This experience fell far below the standard that was advertised and expected. First, I scheduled a timeshare presentation and paid the required $49 fee. After confirming my slot, your team canceled it, stating the time was no longer available, yet my payment has not been refunded. This is unacceptable, as the cancellation was not initiated by me. Second, one of the main reasons I booked this unit was for the in-room jacuzzi tub. However, the hot water only filled about one-quarter of the tub...

"Great location, very good and well maintained rooms. Courteous staff. Pool was too crowded, other than that everything was great."

"Everything was awesome"

"Beautiful property, nice rooms "

"The room was very clean. And the staff was friendly. "

"Lots of great ameniites from kitchen items, dishes, and seating in our large room to outdoor mini golf, table tennis, basketball and tennis courts and an outdoor fire pit. Beautiful setting."

"Very clean and well maintained! Excellent breakfast too!"

"Overall we had a good stay. Only problem was the tv cut off and start showing someone room. We thought it was our room at first."

"Great"

"I'm going to start with the one (and only!) suggestion I have for the property for improvement. Everything about our unit was great, except for the walk-in shower in the master bathroom. The shower head was of the older style water-saver type - very little water pressure and a low volume of water. In that big shower booth, that shower head did not produce enough water to make it a comfortable experience. The parts of you that are in the weak hot water stream can stay warm, while the rest of you...

"Great rooms for a good price. Staff was awesome. And great location with many things in walking distance. "

"The housekeeping was excellent and the registration was very welcoming. "

"The access to Colonial Williamsburg is easy, and resort amenities are nice."

"The staff were friendly, kind and attentive. The room was just as advertised, very clean and a perfect landing spot for our family. "

"Yes"

"Great pet friendly place! Plenty of grass area to walk your dogs. My husband and I visit Williamsburg often to go to Busch Gardens with our mini doodle, and we always stay here. Decent breakfast, but very tiny coffee cups. Elevator is super slow, so we normally take the stairs. The staff has always been super friendly, and helpful when needed. Overall, they do a nice job of keeping everything clean. Definitely could use some updates and repairs in certain areas, but we always enjoy our stay."

"It was lovely me and my family enjoyed ourselves "

"Salle à dîner aurait besoin d'être nettoyé. Bon rapport qualité/prix"