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"The room we stayed in and the breakfast were perfect. The hotel staff was helpful the entire stay. Best hotel staff we had our entire trip."

"We are absolutely kicking ourselves for booking only 1 night at the Schloss Hotel. With all the previous hiking, walking about and commuting we did in Switzerland before getting to Zermatt, we could've used at least 3 days & nights. Hotel is tucked away literally right across the street from the train station so that was so convenient. Schloss is very beautiful with an amazing Wellness area. We really loved the pool with its in-pool lounge and hot tub feature. We didn't have time to make use of...

"Rooms are small but manageable. Make sure to check out the property first day, we didn’t know there was a common kitchen and fridge downstairs. Very nice and convenient to Train station and Coop."

"スタッフさんがとても親切でした また、部屋からマッターホルンが見えたのが最高でした！ 朝食も朝からスパークリングワインが頂けて良かったです"

"Excellent"

"Property was centrally located. Lovely hotel with helpful staff. Near rail station, restaurants and shopping. Also accessible by taxi to The Matterhorn gondola area."

"This was our favorite property in Switzerland. Very conveniently located near the Zermatt train station. Property was very clean and our room was spacious. We loved the balcony and spent quite a bit of time outside enjoying the mountain air and views. Breakfast was hearty and the staff were friendly. Highly recommend."

"تم ترغية غرفتي الى جناح الغرفة جداً جميلة وممتعه والمنظر جميل الفندق جداً راقي ونظيف الموقع في منتصف السنتر تعامل طاقم الاستقبال كان ممتاز ومتعاون و مرح عند المغادرة طلبنا منهم عربة الاحصنة ( حنطور ) وتم توصيلنا الى محطة القطار ممتع طاقم الاستقبال : Jasmin Daniel Bingamin خدمة الافطار جميل وخصوصاً تعامل الموضفة larisa كان جداً راقي شكراً لتعاملكم Thanks "

"A mon avis cet hôtel est un 5 étoiles. Il est très luxueux , dès l’arrivée l’endroit est très beau , chic et de bon goût. Nous étions en couple dans une suite familiale . Nous avons réservé dans 5 hôtels haut de gamme en Suisse et c’est de loin le meilleur hôtel où nous avons séjourné durant notre séjour en Suisse ."

"Excellent customer service!!!"

"An excellent hotel, well situated close to the train station. Very efficient and friendly staff, the rooms were clean, spacious and well equipped. Great breakfast. Can highly recommend this hotel for your stay in Zermatt."

"The location was great. It was right in the heart of everything. Easy walk from the train station. The complementary breakfast was fantastic. The gentleman who checked us in what's very known knowledgeable and friendly. Loved the view from our balcony. The mini fridge was very handy. No ac but we left the windows open and everything was fine"

"Good"

"Very lovely hotel; very friendly staff; great location, lovely room and great facilities; lovely breakfast"