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"Room very tired looking and needed updating. Bathroom smelt. Not very pleasant ! Toilet tool holder hanging off the wall but cleanliness was the big issue for me personally"

"I had a lovely stay at this hotel. The bedroom was lovely and very comfortable, and that spa facilities provided the perfect way to relax. The food was excellent and the staff were all lovely and made us feel so welcome. "

"Very disappointed to find our rooms didn’t have windows ! This fact was not mentioned when we booked ! Hotel was generally quite “tired”."

"Nice SPA hotel Highly recommended "

"Excellent room, great breakfast, only problem was lack of staff numbers but those they had were great "

"Spa was lovely and enjoyable. However my room smelled of stale smoke, the bathroom had mould round bath. No air con and window did not open. When I reached up to try and open it was very dusty. No mini fridge. At the bar I was the only customer, i said i was sat outside (in view of the bar) but drink did not arrive. When i went in, it was just sat unattended on the bar. Felt overall a little disappointed. Chose not to stay a second night. "

"Cleanliness"

"Staff were very polite and friendly, room was clean and quiet. Good place to stay for Wolverhampton wanders fc, a short walk from town center and 15 mins from main Coach Station & Train Station"

"Facilities fine"

"Great room excellent venue"

"Excellent hotel with brilliant facilities. Helena at Reception was very kind and helpful 😀 "

"I will stay there again"

"Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. "

"There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden "

"Had a lovely ultimate sleepover with my 3 grandaughters , lovely evening meal , and breakfast "

"Great place. Check in is a bit complicated and for some reason you need photo identification? "

"Clean relaxing friendly staff peaceful "

"Staff very friendly, room comfortable. Pity it wasn’t made clear during booking that all the spa facilities are extra on arrival. £40 for three hours ..bit of a con"

"This is the second of recent stays we have been in very dated rooms, first visit no hot water and this time the cold water tap on the bath didn't work at all! Spoke to manangement who said we should have called maintenance, however at 7.30am and with 2 dogs who would bark and wake other guests not a considerate option! should have worked in the first place! Manager did suggest he would contact me after we left but so far he has not! Not sure we will stay again now, very disappointing as we have...