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"Great location to visit Bath"

"We stayed In a loft bed room of 4, 2 queen beds. The staff was super nice and professional. Very helpful with any questions. We had a no window room. The air conditioning and ventilation were working perfectly fine. 2 minor points was that the surfaces on the bedframe could have been cleaner. And the showerhead could do with a not so fancy looking one but more functionality"

"I found all the staf were verry friendle and helpful tge room was verry nice the shower was verry good this is my second visit and will be back next year suppose the only downside was the breakfast as much as it was a full english not much choice for vegan"

"This is a charming hotel with a lovely view of the river, the weir and green fields and hills. The working water wheel is especially appealing. Very peaceful and quiet, but only minutes from Bath City Centre, either walking or via convenient bus stops. The staff was extremely helpful and accommodating. I would highly recommend this hotel to anyone looking for a comfortable, pleasant place to stay."

"Great welcome friendly staff very clean great beds Stayed in the junior suite vey spacious lounge as well jacuzzi bath was great"

"A hidden haven within a UNESCO busy tourist town. Escape the crowds by walking down a quiet street and into a tranquil and elegant hotel where the staff make a special effort for their guests. A daily pleasure to either soak in the hotel's hot spring pools or to complete the roman bath rituals and a guilty pleasure for this is a complimentary benefit to hotel guests (within the hours of 8-10 am and 7-9 pm). The beds are so-o comfortable that it is tempting to sleep in instead of going exploring....

"We arrived before 3pm to drop off our cases and were allowed to check into our room just after 12 at no extra cost. This was very helpful. Breakfast was just right and dining room nicely placed to look over the Watershed area of Bristol."

"Loved the decor and staff. And great convenient location in Bath."

"The hotel was clean, check in easy, location was good (walkable). The biggest downside for the rating, air conditioning not worker for the 2 nights (room very stuffy), a small plan was provided."

"The hotel was a quick walk to Bristol Temple-Meads train station which we used a lot during our stay. The room was clean & comfortable & the nespresso machine was a bonus."

"Very nice…"

"Great and memorable stay. The food was excellent, especially the dinner and I would rate this place 10/10. The staff were very friendly, helpful and went out of their way to assist us, showing great flexibility throughout our stay. The rooms were exceptional, truly beyond words. I have travelled extensively and stayed in many places and this is one of the best places we have stayed."

"The room was very clean, comfortable bed. All my basic needs for a one stop, just driving by. Staff were very friendly felt safe as single woman traveler. They could not do enough with any requests. I wished the TV was bigger and a working Arial signal was in the room. But I was not in the room much so it never really mattered. There was parking, luckily just outside the door. Would stay again if I visited."

"Staff friendly and helpful on Check in , the rooms and bathrooms definitely need updating which didn’t include breakfast so was quite steep for one night . No air con so it was really hot in the rooms . It was a good location , no complaints there but I think the room fee was too much considering how much they need modernising ."

"Staff were all great without exception !👏 Room was clean beds and pillows perfect it was such a bonus to have parking right outside. Breakfast was excellent with amazing service and selection of food. Dinner in the 1913 restaurant was really good the flat iron steak was amazing perfectly cooked and delicious , definitely recommend 👍"

"Excellent stay, location and customer service above and beyond"

"Room was spotless, lovely size and good shower - don’t need anything else"

"Clean room, great staff"

"There was a problem with the room. But they did move us. I don't think Pets should be allowed in a hotel like this, we were moved as the room next door had a barking dog. Otherwise, beautiful grounds and rooms. Staff at breakfast very welcoming, good quality food. Spa was clean. And a good stay"

"Excellent breakfast good choice and very friendly breakfast team. The team deserve a special mention. However on check in the room was not ready and we were kept waiting until another team member just moved us to a room that was ready (not sure why original member of staff didn’t do that) which would have avoided the unnecessary and frustrating wait after a long journey."