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"Nice property, pool facilities are excellent but you do need to book to use them which isn’t advertised that clearly. Overall a nice hotel, quite corporate style but has everything you need!"

"Good location. Staff are friendly and helpful. Room is clean."

"Top notch stay all around. Beautiful hotel, friendly staff, and location was central to everything. One piece of advice: we made the mistake of booking spa treatments with Thermae instead of the Gainsborough - we should definitely have booked with the hotel. Their facilities were far superior to Thermae's! Highly recommend!"

"Location was great and room and bathroom spacious. Room was quite and had slept well. Good coffee and tea provisions with a kettle. Lift broken and had to manage 5 flight of stairs. Carpets on staircase very dirty. No mattress protector and mattress dirty on the corners. View from the window into a dirty courtyard with old building materials. Empty shower gel dispenser in the shower."

"Location is great .Next to UPDATED Marine Lake. NOW very popular."

"Heel mooi hotel, grote verzorgde kamers, het ontbijt is een aanrader."

"We spent 10 minutes here - was a surprise for my partner . But we both got a surprise at the disgusting room we was allocated . Still awaiting a refund Pictures tell the story room 118 5 star hotel really ??????"

"Everything was perfect . Places very close ."

"Very nice hotel in brilliant position very near to all attractions. The staff were very welcoming and friendly, especially Sally such a joy to be round. The breakfast was excellent and staff very professional when serving. Room very good, clean and comfortable. Will definitely stay there again when next in Bath."

"Lovely hotel in an excellent location. Breakfast was plentiful"

"We had a wonderful stay. Staff were very helpful and friendly. Buffet breakfast was excellent with a large varied choice of quality foods. Would most certainly stay here again."

"Clean room, very friendly staff, great location!"

"I stayed at this hotel numerous times over the last twenty years and co tinue to be impressed. The settjng is perfect overlooking the harbour, its decor stylish with rooms that are comfortable. I particularly liked the sumptuous tv placement and size, ameneties and storage space. The breakfast is served in the restaurant overlooking the harbour and is well catered to hot and cold options."

"Nice but basic rooms. Reminded me of a travel lodge bedroom. Hotel itself lobby and restaurant lovely, nice touch with the free snacks Staff are lovely Has paid parking which is rare in Bath However don't feel as though it should have been so expensive"

"Lovely centrally located with very friendly staff"

"Clean hotel, great gym. Rooms are small, not good to work it. Not sure about the bathroom being by the outside window."

"Rather slow and complicated check in process. This hotel requires a credit card holding payment of £30, which they claim is normal practice. Not something I've come across so don't agree, but compelled to do so. It would help if the card reader actually worked! Breakfast and room both adequate given the price."