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"Our arrival experience was less than stellar for a warm welcome to property. Front desk associate was very cold and accusatory of the situation we encountered outside of the property. We have traveled extensively and I expected better arrival experience. It all changed for the better when we finally got to our amazing suite and befriending two amazing individuals in the hotel bar. The roof top suite was absolutely amazing! The room is quiet, private and much larger than described on the site....

"Room was wonderful, bathroom spacious and well appointed. Staff amazing and so friendly "

"Excellent staff and experiences! We had a wonderful time."

"Staff muito gentil e prestativo. O chef Andrea Gobi (Osteria Il Borro) me surpreendeu positivamente por ter adaptado todos os pratos para gluten e dairy-free, mantendo sabores incríveis e apresentação surpreendente."

"Most comfortable room and bed beds that we stayed in the whole time we were in Italy! Also, the breakfast was 10 out of 10! Much better than the five star hotel that we stayed at in Rome and Florence. "

"We had a last-minute stay there due to the train strike, and it was a great evening after all… The hotel was right there in the main Square plus near the train station. The staff was lovely and they have the most beautiful rooftop patio and bar. you have to check out."