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"highly recommend online check in"

"The room I was assigned was in a building annexed to the hotel; access was via a very long hallway with stairs, making it very difficult to reach if you have mobility issues. The carpeting in the hallways and the room was very dirty. Bedding was lying on the floor in the hallways, and the corridors are in need of maintenance."

"The bathroom in our room could have used some updating."

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"Decided to go for a room with a view, best decision ever! Beautiful room and very good amenities."

"Very friendly staff at check in, clean room, amenities were nice and well kept, good on site affordable breakfast options, lots nearby, close enough to Clifton Hill fun, 15ish minute walk to the falls but very doable. Easy check out process. On site parking is expensive, but they offer cheaper options off-site. Very basic stay. Good for one night. Nice view of the fireworks from the 9th floor riverside."

"La ubicación espectacular y el restaurante excelente, todo el servicio fue de nuestro agrado."

"Clean and very spacious, amazing service. Many nice restaurants downstairs for breakfast lunch and dinner."

"Room was relatively small for a double/queen."

"The property is wonderful! Staff were all very friendly and helpful. The most amazing feature was the view from our room. We booked a Superior King and were delighted to find a loveseat situated in front of the huge wall of windows overlooking the falls. I initially wondered if I would regret spending so much on a room, but it was worth every penny. We actually spent the evening in, ordered room service, watched the Carolina Hurricanes game in the Stanley Cup finals all while enjoying the view...

"Great hotel with a great lounge and friendly"

"Staff was wonderful, there was an issue with our keys and they quickly changed our room due to the door reader now working properly. They were supposed to come change out the chair in the new room because it was broken but they didn't make it there before we left. All in all it was a nice stay and the staff and food was excellent"

"Friendly staff, clean property, great location. Wish they were a bit less pricy, but you definitely get what you pay for!"

"The property is in a good location within walking distance to various attractions eg The Eton Centre which is a big shopping mall with lovely shops and a huge food court. The staff were exceptional; friendly and always ready to help. It was clean throughout the hotel and the buffet breakfast was very good. The chef came out a couple of times to chat to us which was a nice touch. We couldn't have asked for a more pleasant stay. 10 out of 10."

"The lovely check in clerk moved our room to be beside the pool since we mentioned how much we like swimming. Great stay! Very clean and staff was helpful"

"Was a nice clean resort, lots of things to do for kiddos but activities and food were pricey."

"Excellent stay"

"Great room and great place to stay"

"Very noisy! But great location and clean rooms"

"The people were friendly but they don’t clean the room daily. The hotel is beautiful for kids."