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"We enjoyed our stay at the ROW. It was our first time travelling to New York and it was close to Times Square and the subway. Check in was not without hiccups but I would love to give a shoutout to Junior at check in! Junior made great conversation, made me feel valued and was an over all joy. He made my first impression and it carried over my entire stay. Junior is an amazing hospitality specialist and it was a pleasure meeting him. Rachael Galicia"

"Room was clean and staff were welcoming. Thank you"

"Shower pressure was like sitting under a dripping faucet but everything else was great."

"All my Purchases in Canada were priced by my credit card bank at the American exchange rate (a 30% savings) except my hotel. Because I booked on line thru Expedia, no exchange rate, no discount and 2 nights with hotel parking $700. When I booked the room I plainly stated that I was disabled and had a registered service dog with papers. At check in I was charged a $100/night security deposit because I had a service animal. When I asked were was the pet rest area I as told, "We don't have a...

"We had a great stay at Treasure Island Hotel in Las Vegas. The location is excellent—right in the heart of the Strip, making it easy to get almost anywhere. The free self-parking was a huge plus, and having Starbucks both inside and just outside the hotel was very convenient. There are also several nice shops, and you can access a CVS pharmacy directly from inside the hotel, which was especially useful. I’ve visited Las Vegas many times and stayed at different hotels, but Treasure Island really...

"Great reception staff"

"AC in room didn’t work"

"Our stay at Planet Hollywood was extremely disappointing! The self-check-in was confusing at best. Many of the kiosks were out of order. After self-check-in, we still needed to still wait in a long line to have a representative complete the process. We were given very little direction about getting to the rooms via the elevators. The room was clean, However, the following day our room was not cleaned until early evening even though we requested it to be cleaned much earlier. The third day the...