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"My husband and I traveled to London during the hottest recorded summer. It was 80 degrees in our room when we arrived and it only got hotter. There is no AC making it hard to sleep at nights. I slept with a cold wet towel instead of blankets. This is a fluke situation for London weather but I wish I’d known before booking. Our flight got canceled and postponed until the next day and we lost our money on our first night we were supposed to stay at the hotel. I’d hoped they’d been willing to...

"Pros: Clean room, air conditioning was nice, and the location was great. So close to so many shops, food, theaters etc. Hotel is also right next to the underground. Staff was nice, some were more helpful than others. Cons: The price for what you get is not great. You’re essentially paying for the convenience of the location. There were a severe lack of basic amenities in my room (no cups for water, no tissues, no washcloths, no blow dryer etc). You essentially are paying for a bed, AC, a...

"When you call the reception, it takes 20 rings to answer. The hotel is in a great location but very inferior. Should not cost as much."

"Struttura nuova, Un mix tra hotel e ostello. Piena di ragazzie e di lavoratori che arrivano dal vicino distretto finanziario di Canary Wharf. Il check-in può risultare un poco lento, ma nulla di drammatico La stanza (nella parte dell'hotel) è enorme e pulita e ben arredata. L'aria condizionata faceva fatica a stare al passo, ma erano i giorni più caldi del secolo, quindi comprensibile. Non si stava comunque male. Per chi corre esistono un paio di parchi vicini. Ottimo il pub interno,...

"So, they charged me twice before I even got on the plane. It was a $6000 charge. I immediately notified them and they stated that they were sorry for the inconvenience. Hmmm. Next it is a very minimal hotel. Which I was not aware. My error. Rooms were small and there was not one bench or chair in the room to sit on. No reception area. One chair and a desk at check in it was very tight. So I arrived late and had to get take out food. I go to the room and we are using our luggage on top of the...

"Great area"

"room bar and breakfast"

"Very nice, modern, clean. You might be worried that the pods/nests are small but I found it quite comfortable to lie down in. They have a nice lounge where people go and sit with their laptops. Staff was very helpful."

"Immaculate"

"The breakfast was a great start to the day, the staff were friendly and helpful."

"Very nice location. British museum is 2 mins walking distance. Access to bus stops, taxis and hop on and hop off tour buses. Lots of pubs, cafés and restaurants near by. Only problem with this hotel NO AIR CONDITIONING. That was my only problem, and had to open windows (limited opening due to safety measures) and no air coming thru. Thank god we went before the heatwave. Not ideal when it gets too hot, since there is no air conditioning or no fans in the rooms."

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"The bathroom wall is translucent and shines bright light onto bed when bathroom is being used. This greatly disturbs those asleep in bed whenever bathroom is used."

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"Nice location to transportation; room was tidy; staff was fine (not terribly personable but helpful if needed)"

"We had an excellent stay at Bob W. It was in a nice area and very accessible to the underground and many restaurants and markets."

"My favorite hotel in London. since 1963 The Staff are always accommodating and this year, they even celebrated my birthday. Breakfast is not only traditionally English but magnifically displayed. No request to big, they happily serve. M&S and Victoria Station right out their back door. The Mews and Palace just an easy walk with shops and restaurants to temp any purse or palate."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"We had a room on the first floor. No air conditioning in the room - only a small oscillating fan and the window open ajar. Unbearably hot. Fixtures in the shower would stick, making it difficult to adjust water temperature and even turn the water off. Water from the tap smelled of iron. Apparently some rooms have A/C, but not all. Wish we had known this before booking. We ended up leaving early and booking elsewhere because it was too uncomfortable."