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"Really lovely stay, everyone was super friendly xxx"

"What a great little find! The hotel was perfect, with lovely little touches in the room. Nice cosy bar with log fires. The staff were really friendly! Great breakfast and dinner in the restaurant. "

"Great overnight stay. Spa access included but was very busy! Great selection for breakfast and staff very nice. Easy access to Cheltenham and Gloucester. Booked via hotel.com and it’s not until you confirm that it advises of restrictions to spa access, should be noted in hotel description. "

"We found everything beautiful the staff was very friendly and helpful "

"Room was spacious with plenty of storage space, table & chairs in addition to the large dressing table & twin beds/ side tables"

"Great amenities, very helpful staff and great food!"

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."

"We had a lovely time, great leisure centre. The kids enjoyed the pool. The breakfast was lovely. The staff were very helpful, Felicity was helpful as she decorated the room nicely for my daughter’s birthday. Thanks for a lovely stay. "

"Staff were great. Had an issue with the room which was resolved quickly. Staff at bar were very attentive and friendly."

"Friendly welcome, cosy lounge and bar. Room was large and comfortable. Restaurant was excellent with good food quality and nice wines"

"5* stay. rooms, hotel itself, and the restaurant and lounge all wonderful. Would most definitely return and recommend. "

"Everything was great. The room was very comfortable, the staff were exceptional, the food was excellent."

"Friendliness and helpfulness of all the staff."

"Room was spacious and very clean. Staff was friendly and attentive. Great Stay!"

"Staff, Restaurant and bar area.Only slight issue which i would not mark down is the bathroom door could do with a bit of paint and the deliveries waking us up at 05:30, which is out of your control."

"Gorgeous location great staff/service, attention to detail and entertainment "

"Staff were great and attentive. Particularly those serving at breakfast. Room was super cosy and cute. Only issue was that the smell of drainage hit us as soon as we opened our hotel room door - we were room 3. Fantastic stay otherwise and would definitely recommend. "

"Friendly staff. Lovely spa facilities. Breakfast included. "

"We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! "

"The staff kindly put us in a wonderful room with an accessible shower (my husband has serious back problems). The room was gorgeous! We also ate at the inn and the food was local, imaginative and excellent! We would certainly stay again. Thank you again to the reception staff for their kindness."