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"Lovely staff clean room s as nd great facilities "

"Excellent, what a beautiful place to stay in the heart of the Cotswolds, highly recommend! The suite rooms are absolutely beautiful and such a wonderful treat! A special mention for the lovely guy on reception who checked us in, and really did make us feel most welcome, he was extremely informative and nothing was ever too much trouble! He also served us for breakfast today - thank you :)"

"Great overnight stay. Spa access included but was very busy! Great selection for breakfast and staff very nice. Easy access to Cheltenham and Gloucester. Booked via hotel.com and it’s not until you confirm that it advises of restrictions to spa access, should be noted in hotel description. "

"Amazing receptionist, really helpful."

"Room was spacious with plenty of storage space, table & chairs in addition to the large dressing table & twin beds/ side tables"

"Great amenities, very helpful staff and great food!"

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."

"We had a lovely time, great leisure centre. The kids enjoyed the pool. The breakfast was lovely. The staff were very helpful, Felicity was helpful as she decorated the room nicely for my daughter’s birthday. Thanks for a lovely stay. "

"Staff was excellent "

"Friendly welcome, cosy lounge and bar. Room was large and comfortable. Restaurant was excellent with good food quality and nice wines"

"5* stay. rooms, hotel itself, and the restaurant and lounge all wonderful. Would most definitely return and recommend. "

"Everything was great. The room was very comfortable, the staff were exceptional, the food was excellent."

"Excellent service and friendly staff"

"Lovely room,bathroom very spacious. Staff very polite and attentive,always happy to help."

"Great room and lovely staff. Overall a very good stay"

"Gorgeous location great staff/service, attention to detail and entertainment "

"Staff were great and attentive. Particularly those serving at breakfast. Room was super cosy and cute. Only issue was that the smell of drainage hit us as soon as we opened our hotel room door - we were room 3. Fantastic stay otherwise and would definitely recommend. "

"The room was absolutely spotlesss. What made the trip memorable was how every person was more than happy to go above and beyond to assist us, even with small things like proving water and warm cookies when we asked. Everyone was so welcoming and friendly, 10000/10 customer service "

"We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! "

"The staff kindly put us in a wonderful room with an accessible shower (my husband has serious back problems). The room was gorgeous! We also ate at the inn and the food was local, imaginative and excellent! We would certainly stay again. Thank you again to the reception staff for their kindness."