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"De locatie was perfect. Uitzicht op tower bridge. Schone kamer en vriendelijk personeel."

"The bathroom/ shower was absolutely disgusting. Soap scum so thick on the walls and floor.. looked like shower was not cleaned in weeks. Room was very stuffy"

"We loved the neighborhood. 5 min walk to Earl's Court station with many restaurants A 20 min walk to Natural History Museum and Victoria & Albert Museum. Great linens/beds. Quiet, safe neighborhood. Would definitely recommend to anyone visiting London."

"Fantastic, breakfast ok"

"Evening duty Staff was bit rude it was around 6pm on 10 June."

"Great hotel for business or pleasure if you require a location near Westminster, Buckingham Palace, the Tate Modern and others. Not an inexpensive place, but the location is perfect for many. And it's worth it."

"Hotel muuuy recomendable, nuestra estancia fue maravillosa, el personal muy amable y atento, Por supuesto que volveríamos"

"Just ok considering close to central London"

"Good aircon. Confusing welcome. Noisy at night across the corridor. Fine for one night. Not rushing back for the price."

"A good business/tourist hotel near Russell Square. Property is vast, well maintained and very clean. Rooms are fairly Spartan, though beds are exceptionally comfortable. Lack of air conditioning is a problem in warmer months. Recommended."

"The room is basically a bed and a bathroom. No amenities, not even a wash cloth or a true hand towel (although there are towels and floor mats). I ended up using the floor mat as a wash cloth and asking for a second to use as a hand towel. No water glasses. Great blackout blinds."

"Expedia was a nightmare to deal with on this honeymoon trip. Our plans were disrupted by flight cancellations, which is understandable, but the Expedia Rep said we would receive a refund for the two nights that we were stranded. After we were charged the full amount, Expedia was nowhere to be found. We’ll never use them again!!"

"Wonderful"

"Amazing hotel"

"The property is very nicely located, steps from Charing Cross station. Which is a quick to ride to any of the Gatwick trains. My biggest issue was when I arrived. There was absolutely no air-conditioning in the room. The Front Desk was very disinterested in helping. They showed up with a fan that had clearly been left in the hallway from the previous occupants of the room who had the same complaint. Since there’s no windows air-conditioning is vital in this hotel eventually after asking several...

"Great stay"

"Average "

"Bad design of the bathroom. The shower doesn’t have a door so the water splash out and gets the floor all wet. The room and trash can are so small. There’s a plus though. My room has USB-A plugins."