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"Staff excellent from check to departure. Arrived early so went to reception just expecting to register the car park but room was ready which was a bonus. Great meal in peacheys in the evening followed by a quality breakfast the following morning."

"Clean + friendly staff + good for families "

"Great hotel. Stayed here on a solo travel trip. Relaxing bar in the lobby and close to the main shopping/bar areas in York. Would stay here again."

"Lovely friendly polite staff in reception and Rosie had our room made up and ready."

"Friendly staff and lovely room"

"Beautiful central space. Great room. Would highly recommend. "

"The staff were great, the location is fab with the town, restaurants and bars all within walking distance. The room was big, clean and comfortable and breakfast was a good mix of fruit, pastry, cooked and continental, we couldn’t fault it. My only point for improving would be more water pressure for the shower…, but it was hot."

" C"

"Nice room. Quirky"

"Very helpful receptionist nothing was too much trouble the same applies to the restaurant staff & theaid who came to clean our room "

"Lovely clean hotel, room was spotless"

"Excellent service from check in to check out. Rooms were spotless. Minor issue with heater swiftly resolved by night staff. Excellent breakfasts, well stocked and replenished as appropriate. Top value stay, and would return and highly recommend."

"Welcoming friendly reception and comfy bed clean warm lspacey room with everything needed for a relaxing stay ."

"Everything was good, service was brilliant made us feel welcome and nothing to small "

"Great location, easy check in and room was clean and well presented. "

"Fantastic in all aspects."

"Very happy to receive a room upgrade. First time in 40 years of hotel stays. As usual the staff are helpful, polite and friendly. The room was well presented and clean. The chocolates were enjoyed by both of us, thank you. Only small issue is the WiFi was very poor. We're booked in again later this year "

"Helpful friendly staff"

"Very good first impression , staff friendly and helpful, lovely room, very comfy bed, would have preferred a shower cubicle, not a shower over bath. All very good will certainly be staying here again"