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Impossible Motel

3.0 star property
Travelers find themselves in the vibrant heart of York, where historic landmarks wait just steps away and friendly staff serve perfect coffees and cocktails

Choose dates to view prices

The Impossible Motel in York's City Centre blends modern amenities with historic surroundings. Guests can unwind in two bars, grab coffee at the on-site shop, or walk to York Minster and the Shambles. Multilingual staff and in-room WiFi keep everyone connected.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Signature Double Room, Hot Tub (Stella Solarium)

Signature Double Room, Hot Tub (Stella Solarium) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Signature Double Room, Hot Tub (Stella Solarium)

Highlights

Furnished balcony or patio
Private rooftop hot tub
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room - 2 Baths (Labyrinth)

Design Double Room - 2 Baths (Labyrinth) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Design Double Room - 2 Baths (Labyrinth)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room (Dungeon)

Basic Double Room (Dungeon) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Basic Double Room (Dungeon)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room - Bath for 2 (The Red Room)

Romantic Room - Bath for 2 (The Red Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Romantic Room - Bath for 2 (The Red Room)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, City View (Sublime)

Classic Double Room, City View (Sublime) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Classic Double Room, City View (Sublime)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Designer toiletries
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superb)

Deluxe Room (Superb) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Deluxe Room (Superb)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, City View (Splendid)

Classic Room, City View (Splendid) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Classic Room, City View (Splendid)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, Hot Tub (Sir Joseph Terry)

Luxury Room, Hot Tub (Sir Joseph Terry) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Luxury Room, Hot Tub (Sir Joseph Terry)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Private rooftop hot tub
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, No Windows (The Bank Vault)

Economy Double Room, No Windows (The Bank Vault) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room, No Windows (The Bank Vault)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room - Bath for 2 (Sensational)

Elite Room - Bath for 2 (Sensational) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Elite Room - Bath for 2 (Sensational)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, City View (Spectacular)

Comfort Room, City View (Spectacular) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Comfort Room, City View (Spectacular)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Designer toiletries
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, No Windows (Mail Room)

Economy Double Room, No Windows (Mail Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room, No Windows (Mail Room)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, No Windows (Experience)

Economy Double Room, No Windows (Experience) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room, No Windows (Experience)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in City Centre, a neighborhood in York, Impossible Motel is near a train station. Notable landmarks in the area include York Minster and Shambles. Yorkshire Museum Gardens and Yorkshire Museum are also worth visiting. Visit our York travel guide
Map
3 St. Helens Square, York, England, YO1 8QN

What's nearby

  • Shambles showing heritage architecture, street scenes and a small town or village
    Shambles
    3 min walk - 0.3 km
  • York Minster featuring religious aspects, a church or cathedral and a square or plaza
    York Minster
    3 min walk - 0.3 km
  • A christmas market stall
    York Christmas Market
    3 min walk - 0.3 km
  • Jorvik Viking Centre which includes interior views
    Jorvik Viking Centre
    5 min walk - 0.4 km
  • York featuring heritage architecture
    York City Walls
    5 min walk - 0.4 km

Getting around

  • York Station
    8 min walk
  • Leeds (LBA-Leeds Bradford)
    61 min drive

Restaurants

  • Bettys Café Tea Rooms
    1 min walk
  • House Of The Trembling Madness
    1 min walk
  • Northern Monk Refectory // YRK
    2 min walk
  • Brew & Brownie
    2 min walk
  • Caffè Nero
    1 min walk

About this property

Impossible Motel

Hotel near York Minster
Near Shambles, Impossible Motel provides a coffee shop/cafe, 2 bars, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Concierge services, a banquet hall, and multilingual staff
  • A 24-hour front desk, a porter/bellhop, and smoke-free premises
  • Luggage storage, tour/ticket assistance, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Impossible Motel include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Designer toiletries and hair dryers
  • Heating, daily housekeeping, and electrical adapters/chargers

Similar properties

Exterior
Moxy York
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,014 reviews
The price is SAR 297
SAR 356 total
includes taxes & fees
15 Mar - 16 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Impossible Restaurant
  • Impossible Tea Room
  • Impossible Wonderbar
  • Pink

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • Pay movies

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York

Frequently asked questions

Is Impossible Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Impossible Motel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Impossible Motel?

Check-out is at 11:00 AM.

Where is Impossible Motel located?

Located in City Centre, this hotel is within a 5-minute walk of St. Helen's Square, York Minster, and Shambles. York Mansion House and Stonegate are just steps away. York Station is 8 minutes by foot and York (QQY-York Train Station) is 8 minutes.

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Reviews

Impossible Motel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 83 out of 138 reviews
Rating 8 - Good. 22 out of 138 reviews
Rating 6 - Okay. 17 out of 138 reviews
Rating 4 - Poor. 10 out of 138 reviews
Rating 2 - Terrible. 6 out of 138 reviews

Reviews

10/10 Excellent

Fco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is on an ideal location. The staff was friendly and very helpful, and the overall design of the hotel and rooms is beautiful!
Stayed 2 nights in Oct 2025

6/10 Okay

Damian

Excellent location. Beautiful decor. We stayed in the
Stayed 2 nights in Oct 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and a quirky vibe, will defo use again.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault the service from the staff who wete so friendly and were very knowledgeable about the event i was going to and the places i mentioned hoping to visit.
Stayed 1 night in Oct 2025

6/10 Okay

Bev

Liked: Staff & service
Staff great, room needed attention
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous quirky hotel just a bit of a maze to navigate. Also we were in basement and a lot of noise above. Chairs scraping on floors etc other than that staff cleanliness location etc all perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

MOIRA

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful especially carrying our bags to and from our room. The room was very clean and the bed was soft and extremely comfortable. The room was in the basement and there are steps but they are broken up not continuous so weren’t too problematic for some one with slight mobility issues. The music and noise from the bar ended at 11pm and we didn’t experience any noise from outside or other guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel with very welcoming and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Stayed 2 nights in Aug 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in staff were fabulous. Friendly and helpful. The room was small but not wholly unexpected. This hotel is great location. The bath was great. The bath candles didn’t have batteries, the shower leaked all over the floor too. The main downside is by far the noise from the bar downstairs which goes on late, so if you are a light sleeper I would avoid it. Overall however, we enjoyed it and the staff made it x
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3rd time staying, great customer service and a great place!
Stayed 1 night in Feb 2025

6/10 Okay

Dorne

I was expecting great things from the room and sadly it did not deliver. The plastic plant is in need of a good clean The battery operated candles need replacement batteries and again a good clean The room was tired The shower leaked
Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impossible not to love this hotel

Beautiful, quirky hotel slap bang in the city centre. Couldn’t get a better location. Staff were extremely helpful & polite. Would definitely recommend a stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky & fun

This was a really fun place to stay. Very helpful staff and lovwd the quirkyness of it all.
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice, friendly and helpful and the hotel and rooms were nice and clean.
Stayed 1 night in Nov 2023

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel itself was different, receptionists were both extremely friendly and helpful. The room on appearance is lovely however after spending a few hours in the room, even with the lights on it was very dull, the club above was extremely noisy (even with headphones in) and the constant footsteps on the ceiling stopping us sleeping. whilst the room had aircon it wasn’t very good so the room was stifling all night. The bathroom being behind the bed with no door was very odd too. The shower was good and the slipper provided were helpful as the floor was concrete. The bed was comfy but the duvet was way too thick and between the bad aircon wasn’t used. The lights in the room that wouldn’t turn off were also very distracting and disturbed our sleep. For how much we paid for this room it was not worth it.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by .
Stayed 2 nights in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
Stayed 1 night in May 2025

6/10 Okay

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky hotel

Hotel was really nice and clean and the staff were lovely. The downside for me was the toilet. It was very exposed. I stayed with my husband of 26yrs so I'd say we know each other pretty well. That being said, i still like my visits to the loo slightly more private so to only have a piece of frosted glass to just about cover me if i leaned back, left me feeling over exposed. The other slight downside is for light sleepers in the basement rooms...they are noisy. You can hear the water through the exposed pipes so every shower, toilet flush and tap in adjacent rooms woke me up. My husband though slept like a log.....the beds are so comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous hotel, great decor best location in York!

Perfect location in York. The hotel rooms are unique and beautifully decorated in the bed is fabulous. The staff at the hotel is extraordinarily helpful and made first day that much better. If and when we come back this is the only place we will stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the dark inside of the hotel and the design of the hotel lighting inside. Staff we informative and very welcoming and friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect base for a York city stay

First time staying here on a Christmas shopping trip with my sister. Absolutely perfect location. The hotel itself is stunning, the decor and room was beautiful. The staff are a credit as all so friendly, welcoming and helpful. Before checking out we've already decided we want to return next year.
Stayed 1 night in Dec 2023

10/10 Excellent

null

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and polite and friendly staff. The room was comfortable and everything we needed for a night away. Really cool atmosphere and peaceful. No noise and a real feeling of “getting away”. Shower was decent which is always a big plus. The bed was incredibly comfy. I’ll be visiting again
Stayed 1 night in Jun 2024

10/10 Excellent

Frederich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb comfort

Superb attention to detail. Excellent location for exploring the city. Beds and pillows were soo comfy. Though our room was small it had everything we needed. Other reviews mentioned noise from the bar above. We accidentally booked on a Tuesday night in January when that bar is shut and had no issues with noise. They offered to look after our bags when we checked out which was nice too.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. We were able to drop of our bags on arrival and go explore the city. Our room was ready before check in so we were called to let us know. Love that you get to pick your own whipped soap for your room. Our room was spacious with a comfy bed. The complimentary pastries in the morning were a nice touch too
Stayed 1 night in Sep 2024