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"Great hotel ,extremely friendly stuff !"

"Our stay had a couple of frustrating issues. The AC was set to 64°F but the room never got below 72°F, so it felt uncomfortably warm overnight with no way to cool it down. The fire alarm also went off for no apparent reason before 5 AM, forcing an evacuation. I reached out via the Hilton/Graduate text messaging line that's meant for exactly these situations and never heard back. To top it off, we later discovered the hotel had offered complimentary breakfast to make up for the disruption—but...

"Front desk was not friendly."

"Very cool historic property very clean and nice"

"For an older property, this hotel is very well-maintained. The staff are very friendly and accommodating. Our dog loved this hotel and the park across the street!"

"The hotel was precisely as described "

"Pros: Good Location/Nice Amenity/Extra Large Room/Excellent Food in the Restaurant/Wheel Chair Was Provided/Buffet Breakfast was delightful Cons: Poor Services (no extra bedding for the sofa bed - my elderly mom was cold while sleeping during the first night; the safe is locked - not operational) Poor Maintenance (the bathroom had no proper ventilation; the bathroom door is jammed with extreme loud noise when opening it each time; water station is not operational in the gym) Poor Housekeeping...

"It was a decent place but the front desk was extremely helpful. Megan was really sweet and attended promptly to my request regarding the room. She was respectful and ensured that I had a pleasant stay. I appreciated that very much. Thank you Megan and the team."

"One day they didn't clean room services, the towel are'nt change, terrible!"

"It was a very nice stay the only thing I wish they would have had a continental breakfast."

"There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature."

"great place to stay. Quite and clean"

"Every one was great and the food was delicious"

"Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience."

"Room was clean but there was a musty smell."

"It was a great staff for us. The breakfast was ok. Since paying for breakfast it wasn't the value for it. But everything else was great!"

"Great everything. Love this hotel"

"Well I paid for the room then the receptionist said that I couldn’t get the room I called Expedia and they tried to fix the problem and then I was told to call management for Woodspring and the receptionist couldn’t even do that I had to get a room at another hotel they took my money and never refunded me"