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"Lovely hotel in cute location alongside the canal. Parking was easy. Hotel is lovely but in need of an update. Decor is outdated. However, hotel is clean and looked after. Room was comfortable and we were lucky to have a balcony overlooking the canal. Staff were very friendly and helpful. Breakfast was good but not as much choice as other hotels. Chester City Centre is a short walk along the canal. Would recommend and stay again."

"Nice aircon Duplex room. Very spacious and clean."

"The position is great waik everywhere bars and restaurants all close by. 10min from train station. Excellent."

"Excellent"

"Beautiful family room, gorgeous spa, grounds amazing, flowers nice everywhere, food amazing also."

"Loved the decor, everywhere was so clean, staff polite, the evening mean and breakfast was excellent. Can’t fault anything"

"Super hôtel, personnels courtois, bien entretenus et bien situé. Le seul bémol est que l’air climatisé ne fonctionnait pas dans ma chambre. Ils ont installé un ventilateur et j’ai eu droit au déjeuner gratuit. Mais si j’avais eu à choir entre ac ou déjeuner, j’aurais assurément choisi l’air climatisé. Les chambre sont spacieuses. L’endroit est bien sécurisé."

"Room was clean service was good ideal place to stay very close to all amenities"

"Great location. Easy enough to park discounted at the Q park. Nice pool. Good breakfast selection. Easy to handle a dog inside. The cooling system wasn't great and I wouldn't want to be there in a heat wave but that's a rare and newish problem for the hotel to deal with."

"Lovely stay wish it could have been longer"

"First impression of hotel was the filthy fish tank in the foyer? Room clean, no A/C but big fan provided in room which with high temperatures was welcome but too noisy for sleeping. Breakfast was nice, fresh and plentiful, breakfast staff (all local girls) were attentive and always busy replenishing and cleaning tables👏 ( tip: Wetherspoons as is Empire Theatre are literally a few yards from the hotel - just saying). Parking next door was easy plenty of space."