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"Best spa hotel in Liverpool "

"Amazing service from the staff, the room was clean and beds were so comfortable. The hotel location is perfect, very central and walking distance to alot of great sites. "

"Beautiful hotel and nicely appointed rooms but would not recommend if you want a swim. £50 extra!"

"We had a suite which was miles from reception up and down stairs plus the signage was poor and confusing. Reception had a care less attitude when I overheard another guest explaining their issue. Equally they didn’t care that someone had been smoking in our room and cigarette ash was on the carpet and the window frame. The bed throw was disgusting and not to be explicit I’ll leave it at that. "

"Good location as not far from centre. Room (delux double) quite nice, clean however room would benefit from air con as it was uncomfortably warm (despite being cold outside). "

"Could not see threw windows as condensation trapped between glass very small space to move at bottom off bed"

"Excellent location-based and walking distance to restaurants and entertainment area "

"An average hotel in every way. First impressions were poor with staff drinks all around the reception desk. Quality of food from room service was average at best. Rooms were badly sound-proofed and could heard the tv from next door all night. Won’t be rushing back when there is so much choice around. "

"Great welcome and stay "

"Excellent location. Staff absolutely lovely, very friendly, knowledgeable about the area and very helpful. Everything in the city centre very close by. "

"Staff were very pleasant. The classic double room was decent, no frills, but did the job. Downside is we stayed on Saturday evening and had the worst nights sleep in any hotel I have ever stayed in. The noise coming from by the Cavern Club and outside the hotel was unbearable - extremely loud drumming until 2am. I called front desk who advised this is normal and what you should expect from city centre hotels. From experience, I appreciate you may encounter some noise from city centre but this...

"Lovely stay "

"A first class stay A huge and I mean huge bed. The hotel and our room was really clean. The staff all wonderful "

"Fantastic location, easy parking friendly helpful staff "

"Most staff were friendly and very helpful. Room was clean only issue with the room was the lights above the bed were not working.spoke to reception so they gave me a standard lamp for the night as the maintenance were away home. Which worked well for me"

"Yes plenty of shops and bars etc plus restaurants it ideal as well 👍 😁😁"

"Everything was top class and the breakfast wow !!!"

"Good gaff"