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"The staff was amazing! The room was spacious and spotless… and the hotel was beautiful- right in the heart of Charleston. I’ve been to Charleston many times but this was my first stay at the Francis Marion. It did not disappoint! "

"Tides hotel has gone downhill in recent years as we’ve stayed there multiple times previously. The hotel upkeep was lacking, walls banged up, needs painting, visible mold in shower and floorboards, “balcony “ door barely opened, balcony is just enough room to step out -no room for a chair. elevators stopped working at one point and lobby area ceiling leaked in several places ( with buckets out to collect it) when it rained. Pinky’s restaurant food was not worth going to. Great location, but...

"Beautiful new hotel. Staff were all on point. Friendly and helpful. Loved restaurants, pool, gym. Did not try spa. Maybe next time. Thank you"

"Loved the view and the pool! Room was very nice! Would have liked more restaurant choices, the fish house was not that good! Staff at main desk during check in were not that welcoming!"

"The property personnel was great greeted us very well with the parking and front counter. Only problem we had was the cleaning crew never cleaned the bathrooms and the room I was in which was room 333 had a musty, moldy smell when you weren’t in there for a while the restaurant had pretty good food. The coffee bar they had upfront. It wasn’t the best in the world."

"Amazing place!!"

"Parking was easy and both of the valet that assisted us were very friendly and efficient. The wine and snacks in the afternoon were very relaxing, with a lovely view and very friendly ladies serving. Breakfast was ok each day, but we would have liked a meat option in addition to the quiches and frittatas. The room was very clean and comfortable and quite spacious, but provided very little natural light due to a small window and building directly next door. The location was fabulous for dining...

"We always enjoy our stay at the Charleston place. However, it would be much better if there were an ice machine on the floor and we did not have to call for ice to be brought to the room."

"Amazing - valet was awesome everyone was awesome"