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The Palmetto Hotel

4.0 star property
Hotel with free breakfast, steps from Port of Charleston Cruise Terminal

Choose dates to view prices

Photo gallery for The Palmetto Hotel

Lobby
Front of property
City view
Check-in/check-out kiosk
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is SAR 1,046
SAR 1,201 total
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(118 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • Waterfront Park - 1 min walk - 0.2 km
  • Port of Charleston Cruise Terminal - 1 min walk - 0.2 km
  • Charleston City Market - 3 min walk - 0.3 km
  • College of Charleston - 10 min walk - 0.9 km
  • South Carolina Aquarium - 17 min walk - 1.4 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union - ‬2 min walk

About this property

The Palmetto Hotel

Upscale hotel remodeled in 2023 and located near Port of Charleston Cruise Terminal
Near Waterfront Park and Charleston City Market, The Palmetto Hotel provides free English breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free bicycle rentals, valet parking (surcharge), and a 24-hour front desk
  • Coworking spaces, meeting rooms, and coffee/tea in the lobby
  • Luggage storage, smoke-free premises, and concierge services
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at The Palmetto Hotel have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

Is The Palmetto Hotel pet-friendly?

Yes, The Palmetto Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Palmetto Hotel?

Valet parking is available for USD 55 per night.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Palmetto Hotel?

Check-out is at 11:00 AM.

Where is The Palmetto Hotel located?

Located in Charleston Historic District, this hotel is within a 5-minute walk of Port of Charleston Cruise Terminal, Charleston City Market, and Waterfront Park. College of Charleston and South Carolina Aquarium are also within 1 mi (2 km).

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The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 587 out of 740 reviews
Rating 8 - Good. 90 out of 740 reviews
Rating 6 - Okay. 39 out of 740 reviews
Rating 4 - Poor. 15 out of 740 reviews
Rating 2 - Terrible. 9 out of 740 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Palmetto! The location was perfect, decor was so cute and we loved our room. The staff were lovely and the light breakfast in the morning was a nice touch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing thoughtful experience from check in to check out. Turndown service was a very nice touch. Very luxe experience.
Stayed 2 nights in Jun 2025

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Nice property with a very good staff. Good location for shopping and dining. Very modern and nice bathroom. Comfortable bed but room is a bit aged. Morning breakfast and evening cocktails are excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Room might be a bit smaller than Hotel Bennett rooms but other than that, no difference in luxury. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Great location and very nice hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities
We liked our room and the breakfast. The parking was convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Sondra

Liked: Cleanliness, amenities, property conditions & facilities
We loved it.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our anniversary and had an amazing time. Hotel was stunning, rooms were great, beds were comfy, staff was awesome. They really go above and beyond to make your stay great. And it was in a great location. Would totally stay here again.
Stayed 3 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Nice place but way overpriced. For the money I fell there are better places to check out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area and hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmetto Hotel is lovely and the staff welcoming. Their attention to detail and extra touches made our stay extra pleasant. The location of the hotel is great too. I would highly recommend staying here if you are visiting Charleston.
Stayed 1 night in May 2025

10/10 Excellent

Jeannine

Liked: Staff & service, property conditions & facilities
We loved the location and the staff was always friendly and helpful. We will definitely come stay at the Palmetto again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
First time staying at the Palmetto Hotel. Couldn’t have been more happy with our stay. The receptionist and on duty guest services was exceptional. Noli went above and beyond on making my wife and I feel at home and help start our Wedding Anniversary weekend with such a great first time experience. Thank you so much Noli and thank Palmetto Hotel for making our 10th Wedding Anniversary weekend such a special one.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
It took less than three minutes to check in. Valet was seamless. Room was absolutely gorgeous. All staff was exactly what you expect from a boutique hotel and more. We will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The Palmetto Hotel is the epitome of Southern hospitality. Not only is it a beautiful boutique hotel but the location cannot be beat. The hotel manager Brandy went out of her way to try and make everything as perfect as it could be. We’ll definitely be back!!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
ii
Stayed 2 nights in Jun 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, good service, perfect location, highly recommend.
Stayed 3 nights in Mar 2025

6/10 Okay

Jessica

Liked: Amenities, property conditions & facilities
The good: the hotel was nicely decorated and the signature cocktails are amazing. The bad: parking is ridiculously expensive and I swear there is 0 sound proofing in this hotel. Breakfast was nothing extraordinary, but it was good. Overall I did expect more from this hotel being high end and pricey.
Stayed 5 nights in Apr 2025

10/10 Excellent

Charles John

Great experience. Ice maker didn’t work but other than that it was awesome.
Stayed 3 nights in May 2025

8/10 Good

Claudette

Liked: Property conditions & facilities
It was lovely. Wonderful shower, comfortable bed. Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel near the market and rainbow row. Friendly staff, amazing room, very comfortable, tasty breakfast. Can’t wait to return!
Stayed 1 night in Mar 2025