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"Terrible experience"

"The hotel has everything you need for a vacation to Disneyland."

"The resort has a lot of amenities. The pool is nice and has shallow areas for kids and babies. However, peoples dogs were also in the pool. The access to the beaches was close and not overcrowded. There were small crustaceans that did bite in shallow water, not ideal for babies as it leaves welts and can causing minor bleeding. The hotel rooms overall were spacious, had good A/C and a comfortable bed. But the tiles in the bathroom had mold on the floor and the furniture was broken or water...

"The location was perfect for walking around. The room was adequate; however, the bathroom sink and shower had draining issues which was a nuisance given the fact we were staying one night. The room smelled musty as well. The ice machine outside the room was inoperable, however a staff member happened to be walking by and provided ice."

"We stayed in the Torey Pines building and it was perfect. Room is huge. Nice tvs, kitchen, walk in shower and jacuzzi tub. Private patio."

"Disappointed with our stay. Our room was on the ground floor with the only window looking outside the walkway from the outside so we can’t even open the drapes so we can keep our privacy. The hallway going to our room was not kept in good condition. It has lots of stains and dirt which speaks volume."

"The breakfast was OK they ran out of pancakes and french toast but finally brought french toast after complaining Rooms were clean I had to be moved to another room because young kids were having party next to my suit 1767 loud music woke me up at 1AM. Woke me up. Security did not do much I had to complain to front desk - they don't answer the phones even if you push emergency - I should get credit for the Saturday night stay it cost $274 "

"Wonderful staff and always clean, property is beautiful on the bay!"

"I enjoyed my stay at the Hyatt! The room was spacious the adult pool, water slides and lazy river were my favorite. Definitely coming back to this dessert gem."

"clean room"

"Stayed for 3 nights with my family. Made for a perfect home base while visiting Yosemite NP. Will come back again in the future! Great Pizza place on site. There was construction for the pools, there was one available to use for outdoors and one for indoors and it was fine for the kids. Hoping to see some new improvements next time we visit!"

"It was my first time staying at Portola Hotel and I had a great experience. Valet staff were really nice and informative . The hotel was so beautiful and clean. The kids enjoyed the pool area. Breakfast at Jacks was really good. Will be returning. Thank you!"

"The property is updated and new! Rooms were spacious and clean. Only downfall is they need to up their staff as i called them 3 times for additional towels that were never given! We only worked with the 2 towels that wad given for our 2 night stay. Please golden nugget do better!"

"Rooms aren’t properly cleaned, stains all over the floors. Front desk women were rude & uninformative!! Pool was disgustingly dirty, not even blue more like brown! Beach area opens at 6AM, went down at 9AM & the beach was full of empty canopy tents people “saving” spots all lined up side by side right where the water is. Definitely a drastic change from when I used to come. Very unpleasant stay."