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"We chose the hotel for the close proximity to the airport. Very tired hotel. No lift. Plumbing was temperamental - difficult to turn on the shower and modify the water temperature."

"Staff is very welcoming and friendly. Rooms are clean. Food is nice. Can’t fault it really."

"Everything was fine"

"Staff was very friendly and helpful."

"Considering this was touted as a high end hotel, the facilities were shabby. The room was adequate but was stingy on towels. We had no help with bags after asking. Staff were friendly."

"It was all very nice. Liked the kitchen and bar for dinner and the breakfast was great"

"The Woodland Village lodges are a great place for families to stay . The breakfast and food in the Clubhpuse was poor ."

"A typical airline crew hotel. A bit tired in places. Could do with a refresh. Super friendly and helpful staff. Excellent breakfast"

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Basic but did the job"

"We had a wonderful stay here, even with the construction the hotel is doing. Our room was comfortable and clean, with welcoming free beverages, snacks, coffee and tea. Beds were extremely comfortable. The staff was extremely helpful and kind. We were within easy walking distance to the train station, shops, and pubs."

"From the photos of the rooms I had seen, I was prepared for a rather boring, average room, so I was very pleasantly surprised when the room turned out to be very stylish and charming. The fabrics were of lovely and of good quality and there were antiques as well as modern touches. The bathroom was spacious and had really nice granite and large porcelain tile. There was a jacuzzi tub which we enjoyed a soak in. We had dinner in the restaurant. It has a fairly simple looking menu, but the mushroom...

"Best aquatic facilities I have experienced at a Fairmont property. Reception was very helpful in a walkabout of the onsite restaurant options. Enjoyed walking the grounds."

"We spent the weekend here and had a lovely stay. The staff were incredibly friendly and welcoming, and the hotel felt clean and comfortable. Easy to find and park. The spa was a really spacious, relaxing, and well maintained. The only minor downside was the view from our room, although that’s not really something the hotel can control. We were also a little disappointed that the spa appeared to close an hour earlier than expected on the Saturday evening. It’s possible I may have misunderstood...

"Gorgeous historic property. The entire staff couldn’t have been more helpful and gracious. We’ll definitely stay here again next time we’re near Heathrow. Very convenient….only 8 miles away."

"Lovely peaceful stay with no fuss"

"This McDonald Hotel needs a definite updating. Much of it is outdated and tired looking. The staff and service were excellent and you can’t beat the location. The breakfast buffet was good, but could benefit by rotating items and providing more fresh fruit such as berries. The restaurant is only rated average for dinner with a very traditional and boring menu. The rear exit stair/lift is convenient for getting to Windsor Central train station and it surrounding restaurants and shops, but...

"Great location, very restful stay."

"Friendly and helpful staff, the rooms were big and spacious. Feel the carpets, furniture and design are in need of a refresh. There was a musty smell throughout the corridors and the room smelled sweaty. Fortunately I arrived at 11pm so I opened the windows and aired it out which helped with some of the smell. The corridors were dingy and musty tho."

"Poor food and expensive bar snacks on arrival. Were supposed to have 2 complementary drinks which was written onto keycard which we didn’t get. The policy is room wouldn’t be cleaned unless requested. We requested this after 1st night. Fresh towels were supplied but room wasn’t cleaned, bed made or bins emptied. We didn’t have any toilet roll left on second morning b4 checking out. Very disappointing."