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"We stayed at the Castle resort which was perfect for us. Slightly quieter and calmer for our SEN kiddies. A luggage trolley would have been helpful - not a far walk but tricky with kids."

"Excellent place"

"Leon at the front desk was extremely courteous and helpful. "

"Nice hotel, spacious and comfortable room. I do think they need to get the maintenance guys in though, one of the lifts didn't work and the other was hit and miss. Also I noticed one of the toilets was out of action. Had a problem in the restaurant too. I ended up ordering food twice and getting charged for it twice due to an online ordering error. The staff were however very helpful and made sure the duplicate order was cancelled and the charge credited. The staff were really helpful and pleasant and the food was OK. Breakfast had the usual choice of items but was pleasant."

"We only stayed one night, although it was a little pricey, everything was great."

"Very clean and good location too. I enjoyed desserts in Creams cafe reading very well too just 1 minute walk."

"Reception and restaurant / bar staff very friendly. "

"Return visit to this hotel and as before nice room, good service and food and EV charging."

"The staff was friendly and helpful. The facility felt fresh, cozy and clean. It was in good repair with great water pressure. Certainly was convenient for us flying into Heathrow and then driving on to Scotland.. The 7 of us will be back next weekend before flying out to head home. Thank you!"