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"The room was spacious and clean. However, it did not have a view of the canals. It was on the 3rd floor with no elevator, but they had someone who would carry the luggage to the room and come get the luggage when we checked out. They arranged a water taxi for us and took us to the exact spot to get it. Very helpful customer service."

"Nice to be just off st marks square"

"The hotel is amazing very clean and unique"

"Very good hotel "

"Location"

"very nice and clean hotel and well located, staff very polyt and efficient and excelent breakfast buffet "

"Loved the room I stayed in, beautiful canal view."

"The room was pristine. Great service! I’ll recomend it for sure!"

"Outstanding service and attention to detail from the staff. All staff including the breakfast employees were extremely patient and helpful. We were celebrating my wife’s birthday and received a nice bottle of Prosecco on ice with a happy birthday balloon. She loved it! I have two minor things I’m nitpicking. 1.) I would appreciate a smart TV with modern streaming apps. 2.) The shower set up was a bit odd. The tub had a half glass door that leaked water during showers. Not a deal breaker for us and overall happy with our stay here, will definitely come back. "