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"The valet guy made our stay super special, he is the face of The Grand, The room needs some updating bathroom door was water damage, wear and tear in the room just needs a good refresh. Also we had four in the room and had to constantly request more bath towels as was only we’re left with two towels until the end of the stay. Toilet paper was another issue was never left enough. But when we rang it was brought up within like 10mins. Only two jets working in the spa and the spa was very cloudy. Overall was a great stay and would stay again the reason for the 5 Stars was the valet guy. If it’s wasn’t for him I think I would give it 2 stars. "

"Highly recommend this place for your stay in Central Auckland. The staff are fantastic and the property is of a high standard for the price."

"Fantastic stay, staff really helpful and looked after us. We stayed four nights and had a great time "

"Good property .Vakue plus"

"The restaurant was very good for breakfast and supper "

"Very Central location - walkable to ferry and restaurants "

"great service at reception thanks Guys"

"Very courteous staff"

"comfort"