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"Extremely disappointing experience and absolutely not what was advertised or what we paid for. A significant portion of the resort was closed due to ongoing hurricane renovations, yet this was not properly disclosed before booking and we were still charged full price. The food was one of the worst parts of the stay. At Las Olas buffet, we were served chicken that was green/undercooked. When I complained, I was told it was because we had arrived towards the end of service — as though being...

"The property was beautiful and everyone was very nice and accommodating. Savaugn was very helpful and always offering the card ride up and down since my sister had an ankle injury. Front desk was great. Restaurants were good. The bartenders at the pool bar were very slow and don't acknowledge the guests at the bar tomatoes say, be right with you. we actually ended going to a different bar for our cocktails."

"Friendly staff"

"The only issue was the TV in the master suit in my room other than that it was excellent especially the staff."

"The bathroom and bedroom needs some form of carpet, the floor was cold after returning from the beach, and showering which is right on the facility shores."

"Love the beach"

"Great staffs"

"Nothing is as they described"

"My stay at The Cardiff Hotel & Spa in Runaway Bay is a true gem. The staff was warm and attentive, making me feel welcome. Rooms are spacious, clean, and comfortable, with reliable amenities. The property was beautiful with some amazing views. We did not go into the pool, but I visited the beach and had a wonderful time in the water. We had breakfast at the well‑kept dining area, and it was so, so delicious; the food was 10/10. Overall, it’s a peaceful retreat with excellent service and...

"It was a great experience I love every minute of it great food great service"

"Room was filthy, no working microwave , smelled like pee"

"The staffs are so wonderful. The place is extremely run down . Only good thing is the view of the ocean"

"I like the room it was clean and spacious Staff professional pool was clean I like everything"