"We were switched to a smaller room other than what I initially booked and paid for and I arrived at 1am I didn’t bother to talk to them on the first night. In the morning I asked them why they checked us into a one bed room and also that the fan in the bathroom was not working. They apologize for the inconvenience and asked me if I still wanted to be moved in to a different room but I had only one more night there so I told them it was fine, however I asked for the bathroom fan to be checked and...

"Very convenient location, helpful staff, super safe compared to some other areas of Downtown Vancouver"

"Had a restaurant on site, and an airport shuttle, but that’s the only thing that qualified it as just ok. The bed was not comfortable and the A/C was so loud and cranky we barely slept."

"Great location with lots of restaurants and cafes within a short walk of the hotel. The suite-style room gave lots of space, cooking facilities (used) and washing machine (not used). Plus, as I was on the 16th floor with a corner room, I also had a great view from the balcony. Definitely exceeded expectations pre-arrival"

"Staff are very good when it comes to small accommodations"

"Staff can be more helpful specially at check-in with things like assistance with luggage etc."

"The staff made my check in super smooth. Loved how clean and new our suite was as. Location was great too and the bed super comfortable!"