"A lot of wear and tear inside of the hotel room itself. also, I didn’t even say anything, but they checked me into the wrong room. I was supposed to have a king bed, but instead they gave me two doubles."

"Great"

"Staff need to learn about customer service. No greeting, or acknowledging us standing there. Room was clean but needs updating, no amenities. Towels were very old. 😞"

"Rooms are old. They need renovations. The bathroom was dirty. The TV didn't work. Nothing was done to address this after I inform the front desk. "

"Ok"

"Good"

"The room was very clean. We had fresh towels every day. Breakfast was good with no problems. I highly recommend this hotel for future visits to San Antonio."

"They charge you a extra 100 dollars. For your room , They say its their policy, Going to return the money , but not by check out "