"Decent hotel for price but they never cleaned our room. We were gone for 5 hours to six flags and came back and no one had cleaned and we had overflowing trash and no clean towels. Cleaning crew was just getting to our hallway, so they may be understaffed. Breakfast was ok."

"Well, I stayed here three nights as my son was graduating Air Force Basic Training at Lackland AFB. The Best Western is conveniently located right off Loop-410, not far from Ingram Park Mall and close to Lackland (about a 15-minute drive). There are actually several Best Western's "near" Lackland AFB, so make sure you're looking at the right one (this one is a two-story hotel). I'd say the facility itself is rather dated, but the management has kept the place very clean. It may be old, but...

"Our first mistake was not checking the Google reviews. We booked this hotel because the Expedia reviews were decent, and the pictures made it look clean and updated. The pool looked amazing, and our kids were excited to keep swimming after park days at Schlitterbahn. Unfortunately, the pictures didn't match reality. Our first floor, non-smoking room smelled like smoke and mildew, and the door was so damaged we had to lift it just to close it. The pool was disgusting! Green water, algae...

"I came in from Austin. The staff both checking in/out were genuine, sincere, and fun to talk with. I didn't pick this hotel...I only came down to see ac/dc. Right off the top, there is a smoking floor. That was a flashback to the old days. But don't book this place if you are looking for the Ritz Carlton....think more "no tell-motel". I would definitely stay here again for the value and location. And it's right off 35 (ish)"

"The hallway carpet could use some love ."