"First time in NYC. Place was clean and staff friendly. Highly recommended"

"The receptionist (a lady) was a bit rude; I understand I was trying to check in early, but there is no need to show a bad attitude toward people who want to spend money at the hotel. Special recognition goes to the cafeteria staff they are amazing and very helpful! Perhaps they should consider working at the front desk! My room had a lovely view but needs a renovation; it looks very worn."

"Very good"

"Amazing Hotel loved it!"

"So close to everything with comfortable rooms and helpful staff."

"It was good! Thanks"

"Towels were a little old and frayed"

"The tub stopper was not functioning properly, which made it difficult to use the tub. Additionally, the battery-operated door lock failed during my stay. I would have appreciated more complimentary personal amenities in the room, such as a shower cap, cotton swabs (Q-tips), and mouthwash. The bathroom could also benefit from additional towel racks or hooks to provide more space for hanging towels. Finally, the lobby coffee was self-service, yet it cost $5.00 per cup and included an expectation...