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"Lots of choices for breakfast and was brought to your room. Received a free upgrade which was a nice surprise"

"Super walkable around the the city. Very easy to e hoy the city while staying here."

"This was our second stay at this SpringHill Suites. Everything was very clean and comfortable and staff was friendly. The continental breakfast was excellent for most of my family, but gluten free options were lacking. (I have celiac disease, and was able only to eat yogurt for breakfast) so some prepackaged gluten free items like muffins would be nice additions."

"Room was not ready on time but, staff was very helpful to rectify. The wait at the valet to get our car was VERY VERY long. You should try to speed up that process."

"Front desk lady was rude when I arrived, the room wasn’t ready so I had to come back in an hour. When I came back the small lobby was packed and the 2 front desk employees took forever to check people in. The lobby isn’t welcoming and the building is older. The floor I was on smelled strongly of cleaner. The room itself was nice and clean. The beds were comfortable. I would not stay here again."

"Great place and great location!"

"Make sure you receive the code to enter the hotel and restaurant before you leave to park the car or to go around town"

"Clean room and hotel in general. Staff was nice and provided information about what the property provided."

"Very clean and a convenient location to the Ballpark and Heritage Center!"

"No closet no refrig no ice machine bad nite-light no free parking"

"Beautiful hotel. Had to circle the block a few times before there was an open space for valet, I don’t know where else there was parking nearby but valet was fine for me. We did room service for two meals and it was delivered fast and tasted really good. Both the bathroom door and the shower door were sliding doors and they didn’t stay shut, they would slowly slide back open about 6-8 inches. And I think his name was Jacob at the front desk - he was the first (and only one) to greet us and was...

"The staff were more than accommodating letting us check in early and worked with us on a couple concerns. First concern: lots of construction going on, dead bolt on door not in working order, and bathroom door slides with no latch or lock. Second concern: bedding was significantly stained. The GM offered to refund our stay if we chose to leave and bedding was promptly changed to clean linens. Ultimately, we stayed and had a comfortable stay with hot coffee in the morning!"

"The hotel was perfectly located right around the corner from great restaurants and all the amenities of the city. Clean, friendly staff and beautiful rooms. Would stay there again. Lovely hotel."

"Room was very clean and the staff was amazing."

"The location was great! Just a walk or ride away from downtown Cincinnati activities. I enjoyed my stay and the location!"