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"Everything was Amazing. The atmosphere was exceptional. The staff were so nice it was if they were from another planet. I will return"

"The only thing I didn't like is how hard it was to get ahold of the hotel I sat on hold forever hrs and nobody was helpful through their Ai system or live chat. If it wasn't for the expedia chat I would not of been able to get ahold of a live human for upgrading my room"

"Ugly rooms old furniture nasty blankets pure crap"

"Pool not in working order"

"The main lobby was freezing. It seemed like they had the air conditioning running. Stay was great, food was great, and would stay again."

"The whole experience felt as if the place was on a “discount sale” or “closing sale” where many amenities and items were inaccessible and unavailable. Also, our individual room was loaded with flies in the windows and had poor ventilation to where the room would become extremely humid. Overall, I was disappointed with this experience and will not be staying here again."

"The room was clean and comfortable. It had the vibes of staying with your wealthy estranged uncle. I say that with utmost respect and as a compliment. The interior design is unique and very luxuriously cozy. My husband needed a bandaid, he called the desk to ask if they had any and they did and they offered to bring a single bandaid up to our room on the 11th floor at 10pm at night. 11/10 hospitality. Courteous valet, good pricing. Many food choices, restaurant on the first level and options...

"The hotel itself was very clean and nice. Now I cannot say the same for the staff. We were staying with a large group and each person was treated rudely and argumentative with the staff! Constantly being “watched” by security because we were all spending time together while the kids were swimming. You don’t feel welcome or feel like your a guest. You feel more like a burden to the staff."

"Breakfast was delicious Walkable to our location"

"Great walking distance to the arena!"