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"Everything was Amazing. The atmosphere was exceptional. The staff were so nice it was if they were from another planet. I will return"

"The only thing I didn't like is how hard it was to get ahold of the hotel I sat on hold forever hrs and nobody was helpful through their Ai system or live chat. If it wasn't for the expedia chat I would not of been able to get ahold of a live human for upgrading my room"

"Awesome place"

"We were disappointed in our stay, especially since it's so expensive! Our room was supposed to be ready at 4 o'clock, at 4:30. They still hadn't contacted us so my husband went to the front desk to inquire about it. The gentleman there said that he had been trying to contact us, but it wasn't working.(?) We got into the room and it wasn't as expected. There were a couple of things that were broken in the room, and the fireplace had such a low flame that barely any heat came out of it. Overall,...

"The staff was overall very friendly, helpful and professional. Cam the Bellman added a warm, family atmosphere. Coffee and pastries each morning was also greatly appreciated. We will definitely recommend to others."

"No pusieron Agua en la habitation Y me hi hizieron un recharging de $100 no se de que porque yo ya habia pagado los 2 dia"

"The hotel itself was very clean and nice. Now I cannot say the same for the staff. We were staying with a large group and each person was treated rudely and argumentative with the staff! Constantly being “watched” by security because we were all spending time together while the kids were swimming. You don’t feel welcome or feel like your a guest. You feel more like a burden to the staff."

"Amazing staff and facility! Location is also perfect for walking to the Jack or anywhere else near tower city. Book it you won’t regret it!"

"Had to ask for clean towels and fresh coffee packets"