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"Pretty clean. In door water park is nice. Breakfast buffet is good. Staff helpful. I did not luke they didn't have bar soap"

"The location is perfect if you want to do nothing more but hang out at the beach and Cedar Point. Worked out perfectly for me and my family, our only issue was what I’m assuming kids running around usually at night banging on doors. This happened every night we stayed there sometimes twice a night and we reported it multiple times to the staff and they pretty much told us they couldn’t do anything about it but to continue reporting when it would happen."

"Everything is not good at all"

"Muy bueno se los recomiendo"

"Housekeeping was awful."

"Not very clean, only two elevators and one was out of order. Housekeeping never cleaned our room as we had to complain each day at 5 pm for someone to bring clean towels and make our bed. Free breakfast was a joke… first day waited over an hour for our food , next two days was buffet of a choice of five things, no fruit, no bread for toast nothing. Great location downtown but would not stay there again."

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"I can’t say enough great things about The Wave. The design and decor of this boutique hotel made us feel as if we were at an expensive upscale resort at a smaller scale. We went during the week so the bar by the pool wasn’t open and they were just finishing the patio on the lake, so we were not able to get the full feel of all the amenities but we will definitely be coming back again to do just that. ***One thing to be aware of is that the beds are very low to the ground. I note this only...

"Hot tub in room was a nice surprise"

"Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management."

"One of the worst stays ever. I asked not to have a room next to the elevator and I was placed in a room next to the elevator; got zero sleep due to the dinging all night long. Additionally, the room itself was suboptimal with hair all in the shower, the pillowcases were even put on inside out and the plugs were literally pulled out of the wall."

"Beautiful pool, excellent staff, nice breakfast."

"Water wasn’t working which is the only complaint I have."

"I can't complain too much I enjoyed my stay the hotel is old but for the most part I was safe everything I needed was in walking distance.I will stay here again the property did check by texting to make sure I was ok doing my 4 day stay.They just need microwaves in the room.You have to go down stairs to warm up your food that's an inconvenience but overall the staff that I interacted with was awesome thanks guys."