"The worst hotel experience ever. The first night our heat was on high and wouldn’t turn off. We begged for help & it took hours for them to totally disconnect the heat. After being gone all day we returned to the room at 7:30 the next day to discover that now the AC was locked ON! We wore coats in the room… called every 45 minutes and were told each time that help was on the way. Also, the bed had not been made and there were no fresh towels. The AC was finally turned off at 9:45. When we...
"The worst hotel experience ever. The first night our heat was on high and wouldn’t turn off. We begged for help & it took hours for them to totally disconnect the heat. After being gone all day we returned to the room at 7:30 the next day to discover that now the AC was locked ON! We wore coats in the room… called every 45 minutes and were told each time that help was on the way. Also, the bed had not been made and there were no fresh towels. The AC was finally turned off at 9:45. When we...
Susan