Find hotels in Cascade View, Everett from SAR 310

"Absolutely blow away with cleanliness and customer service. The agent who checked us in was very welcoming and informative. I felt very safe given the area and the room was exceptionally clean. This stay exceeded all expectations. "

"Front desk very good Breakfast is out of some items . Can’t find the staff to refill Hotel Carpet needs to clean . We go there few times a year. "

"This place is top tier! Staff was amazing! I forgot my coat in the closet when I checked out didn’t realize until I got home. They went above and beyond to make sure I was able to get it back. Thank you! Will definitely stay here again when in the area!!! "

"The room number Signs are almost invisible !"

"Everything was fine with only one exception: the elevator wait between floors is longer than you'd expect! "

"My stay was amazing. Staff were great and the room was more than I’d expect. "

"Clean rooms and great customer service! "

"The staff went out of their way to be rude and dismissive toward me the entire time I was there. None of my requests were approved. None of the issues I reported were resolved during my stay. I was never greeted by any staff members nor was i thanked for staying with them at checkout. They treated me like a complete inconvenience. Maybe I look gross to them or they just don't like my appearance, who knows. I definitely wouldn't because they refused to engage with me. During the stay I reported that the bed was extremely noisy and lumpy. That was never addressed by staff. I reported the noise levels being excessive by both guest and housekeeping, that was ignored by staff as well. Check-in was extremely complicated and confusing. Checkout was extremely dismissive and unfriendly. I wasn't welcomed back by the staff who checked me out nor by the one who gave me my bags after storing them there. He actually, was quite rude. About 4'2", big hair, glasses and huge nostrils. He's extremely aggressive, intense and dismissive. The night staffsaid the same as well regarding him. This created an extremely inhospitable environment. The night staff also explained to me that this particular property prioritizes Hilton Honors tier members and that I was in the bottom tier and that they would not accommodate any of my requests nor resolve any of my concerns. As far the hotel goes, the rooms are cleaned daily and are in decent repair. The halls smell like skunk. Security is lacking"

"Great place for great price!"