Find all hotels by Highgate Independent in Carle Place, NY from SAR 731

"I would not stay here again. The entrance of the hotel is barely visible! On the website it states self-parking: NOT true! The staff who checked me in was not helpful and the staff who checked me out was just unfriendly! She barely made eye contact while speaking to me. I’ve stayed in many hotels in NY and I have to say that this was the worst as far as size of room and poor communication w front desk staff. Just very unfriendly!!! I felt like they were being bothered by my presence."

"definitely need better help at the desk and better check in and check out service"

"Fantastic location with great staff "

"Room was very clean. Staff was very friendly especially the team in the breakfast bar/restaurant. The manager & man at the host stand was FANTASTIC! "

"I did not have internet all the time! That was unfair! I have paid too much for hotel"

"I think they clean the room very well and I hope they can improve/provide better breakfast."

"The hotel was built in a very high crime area and drugs and lots of homeless people there's really no restaurants to eat at The hotel don't have inside restaurant streets are very dangerous street parking only no garage please read signs very carefully or you will get tickets or be tow I had to walk three blocks back to the hotel at night because there was no parking anywhere The hotel does need microwave in all rooms it would be very helpful, other than that it's a very beautiful hotel inside just a really bad area that they build it in not show when parking garage will be ready probably next year sometime The breakfast was very delicious good choices all and all the stuff was very very friendly very hopefully I had on my stay 2 young man they was amazing . and there's always fresh coffee in the lobby to drink and please to owners you need security at the hotel desperately.no swimming pool ,do have gym and laundry room."

"not enough towels for a couple to take a shower, I was not aware that breakfast was available, but overall it was a decent hotel"

"The shower wasn't clean because eyelashes stuck on walls "