"Staff polite. Left out of use so had to climb 5 flights of stairs. Reserved parking wasn’t booked so had to block another car in. Overcharged as didn’t deduct deposit paid to Expedia and want me to sort it with Expedia so I’m currently £314 out of pocket."

"Genuinely great experience and I'm super happy"

"The room definitely needs renovation. There was a hole in the floor, and the room was not clean enough. Wouldn’t stay here again"

"Hotel was ok, room was quite small and dated. Had signs of ware ranging from rust on the mirror, black mould in the bathroom and the tv not working due to a broken aerial. Iron had burnt stuff all over it so if you are thinking of staying here I would bring your own iron. Staff weren’t very quick at responding to requests and I had to chase it up multiple times "

"New hotel, concierge is very keen to help. Rooms are clean. Size is small but fine for business travel, and value for money is excellent. Ask for a room at the back."