"We love the hotel and location but had a terrible experience on this occasion. Our room was on the top floor next to the exhaust/extractor for the kitchen which was incredibly loud and went on to after 11pm. When we complained about the noise , the staff knew straight away without needing to visit the room what the cause of the noise was . If that is the case, I don’t think they should put customers in the room (8). We asked to cut our stay to one night and the manager helpfully agreed to...

"Room was nicely decorated and it was nice and quiet. The only issue was the shower had one setting - magma hot!"

"Room was tidy, staff were super helpful, and all was nice. The photos show bathtubs in the room but that is reserved for the ultra nice rooms, the premium double was like any other nice pub room. Only downside is the stairs. Very narrow, very steep and very short steps, and no elevator. For a one night stay it was perfect, but if you have a large suitcase or are disabled, I would avoid."