"I loved it here. Insane location, yet super quiet in the building. Mega clean, cool amenities. I loved it!"

"Very well located hotel with lovely views of Tower Bridge and river from room"

"Alles wunderbar"

"The staff were efficient and friendly. The doormen and the porters were always eager to help and greet you (shoutout to Mohammed the porter for being excellent). The breakfast buffet were good and had a nice variety. The location was excellent and very central to restaurants and shopping, as well as several tube stations. The air conditioning left something to be desired and didn’t go down below 21°C the entire time we were there, despite being set to 19°. The rooms are on the smaller side and...

"Terrible customer service, especially from Omar at the front desk. For nearly $150 per night, the hotel charges extra for almost everything, including room cleaning and £25 for early check-in. The photos are misleading and do not accurately reflect the property. After I raised concerns about cleanliness, we had no Wi-Fi for an entire day. The front desk area also had a strong urine-like odor whenever we walked by. The staff instructed us to leave used towels outside the room, but they were...