"The location was great. The amenities were lacking. Only had ice on one floor and that was broken. No ice buckets if it did work. I was told to put the ice in a bag. I advised them on my first day, which was last Wednesday that the ice machine was broken. They said they would have somebody look at it. It was still not working Sunday evening when I left. We were charged three dollars plus tax per bag in order to keep our bags there when checkout is 11 and our flight was not until later in the...

"I know it's New York, but this was such an overpriced dump. Srcaps of carpet on the floor. Outlets too close together to use more than one at a time. Couldn't call front desk because the phone didn't work. Forget about any kind of room service. There's only one overworked person at the front desk. Everyone else is mostly standing around. Spend the extra few dollars and stay at a place that doesn't look like a low budget horror film."