"Most staff was very good. Double Hotel room was very nice but could be better if it had two queen beds instead of full-size beds. Restaurant in lobby was very good. Hotel should have a parking lot closer so do not have to wait for vehicle a long time. Also did not have enough bellman and a doorman during busy times and the front desk who were not as busy did not help."

"The room was clean and the bed was comfortable, but the towels were horrible—old and scratchy. I went to get different ones from the housekeeper’s cart, and they were all the same. The water that came out of the taps were unpredictable—most of the time scorching hot water came out of the cold tap. The outlets by the bed were wonky and you had to make sure you plugged things in just so for it to stay charged. I had a package delivered from Amazon as I fractured my lower leg and foot our first day...

"Outstanding service by the front desk staff. Specially a young man named Anthony"

"We had an excellent stay at Hilton Times Square. The staff were incredibly friendly, professional, and always willing to help with a smile. The location is perfect—just a short walk from Times Square and close to many attractions, restaurants, and subway stations. Housekeeping was outstanding, and our room was always clean and well-maintained. The hotel is comfortable, quiet, and made our trip even more enjoyable. I highly recommend this hotel to anyone visiting New York. We will definitely...