"The staff was very friendly and the food in the restaurant downstairs was excellent. A good surprise after our flight was cancelled and we had to spend the night there."

"Great service"

"Every staff member we encountered was helpful and professional."

"Room is great, location is great, service could be better"

"Perfect location to view Times Square"

"Flight cancellation brought us to this hotel. Comfortable room and helpful staff. Main restaurant could use some improvement."

"The front desk was amazing. They were accommodating, friendly and very helpful. Our television wasn’t working when we got there and Julio came to the room and was terrific. He went above and beyond to help fix the problem. He was so friendly. He deserves a raise!"