"The rooms smell like animals urine"

"The staff was not helpful whatsoever. “Julie” at the front desk wanted me to pay 50 deposit, after I already booked through you. There was NO microwave or refrigerator in the room; when it clearly stated that it would come with these. She said” oh I don’t know why that is on the website.. I traveled 5 hours for Surgery, and these people (from another Country) were so rude. No WiFi even though they stated they offered it. “Julie “told me to go down to the office, connect to WiFi, then go back...

"cigarette smell even though i got the one without and sheets had stains"

"Buenas habitaciones y personal solo que Fuman Dentro de la Habitación y queda el olor encerrado"

"The room was filthy. The floors, walls, towels, and every surface was gross. We asked for clean linens and the man at the front desk was just rude about it. We checked out early because it was just a terrible experience. The rooms were gross, it was loud, the pool wasn’t even usable, and the customer service was the worst of all. Wouldn’t recommend staying here at all."

"It’s a good hotel for the price, I needed to stay one night on NW S.A. The pool was nice and clean which was a plus for my daughter, she enjoyed the water for the hour she was in and I enjoyed the sun beating down on me😁(one word, “UMBRELLA”)"