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"Great experience"

"Staff does not care about customers. Focused more on wedding customers"

"We stayed with our two kids for a staycation weekend in the city. We were very pleasantly surprised by the Birchwood. It is well maintained, and the staff are very friendly. Free parking was nice. There are restaurants within walking distance. Close to Assiniboine Park. Comfy beds, spacious rooms, nice bathrooms, mini fridge, Keurig. But the best part was the pool area. There is a really fun indoor playground, ping pong table, foosball table, kiddy pool, regular pool, and hot tub. We had a blast...

"clean unit close to nearby grocery stores."

"Ok"

"Entire property was run down including the rooms. Was like being in a hotel from the 1980’s. Entire place smelt like smoke, hot tub had hair and clumps of something floating around, pool water was very low and stains all over the hallway carpets. Felt like an incredibly unsafe area especially for a solo traveller as evidenced by the drug users coming into the hotel lobby to use the ATM. “Breakfast” option, was very disappointing. As someone who has travelled extensively, this is easily the worst...

"Parking was limited, had to park inpark area away from hotel, was a bit fearful trying to pay for parking while dark and parking meter did not work (wrestled with thoughts my vehicle would be towed while I slept"

"We enjoyed our stay there! The restaurant has good food and great staff!"

"For the event we’d attended it was perfect location, rooms were clean and quiet. Staff was friendly."

"Didn't like the fact that we were charged $12 + tax for parking - the hotel rate was definitely high enough!! Also wasn't too impressed with breakfast - could have had more options and maybe better quality - just say it was okay! Staff was pleasant and room was clean which is important!"

"I liked ir"

"Nice view to stay"

"Airport shuttle in the early hours of the morning was greatly appreciated. Breakfast options changed daily. Clean hotel and room. Very friendly and knowledgeable staff. Fantastic location!!"

"Hotel is well past its prime."

"There were cockroaches in the room."

"Good place to stay"

"Was good staff were really helpful"

"Very nice rooms, we have 2 children with us so the suite was a nice spacer"