Flawless guest service is the foundation of every 5-star hotel in Waldersee. From the minute you step through the door, staff attend to your every need, whether arranging customized tours or providing a turn-down service. In addition, hotels must feature upscale amenities to obtain a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.