"Very Good"

"We stayed in a twin room in the annex. We were offered the choice of 2 rooms and took the one on the 4th floor for the views (There are no lifts). The room was clean and well maintained and a reasonable size. Staff were super friendly. Walking distance to Victoria Station and the nearby theaters."

"Located right near a metro stop which was great. The staff was nice and the room was clean and got the job done."

"I stayed during a heatwave and the property had no AC making the room impossible to sleep in. The room was also infested with mosquitos and tiny bugs, in the morning had multiple bites across my skin and had an extremely uncomfortable night. The second night I decided to leave as it was pointless to try to sleep and just took the earlier coach home. Staff were very kind, however there was nothing they could do as the hotel is just not in good enough condition."

"I had a quick overnight stay at this property where I checked in at 8pm and out at 8.30am the following day. The room was small, which was expected, but spotlessly clean and fresh. The shower was good and the air conditioning effective. I was disturbed on a number of occasions during the night with people talking and doors closing, but that's possibly because I was located so close to reception. I'd consider staying again if the price was right, but ask to be located further away from reception."

"La habitación es pequeña pero agradable, excelente ubicación ya que todo está accesible al metro bus y caminando, el bufet delioso"

"We recently stayed at this hotel. The location of the hotel is great if you want to be near restaurants and shops. When we stayed there London was experiencing a heatwave in the 89's and 90's. Shortly after checking in we realized there was no air conditioning in the room. There is air conditioning in the lobby. The room had two small table fans and the window only opened an inch or two. With no air circulation and air conditioning the room felt like a sauna. The room was unbearably hot. We...