"The room was clean and the bed was comfortable. When we booked a room with a king bed, the pictures for that booking showed a room 3x as large as the one we got. I talked to the staff to ask for a discount since the picture was misleading. I have never had a more gaslighting conversation in my life. He insisted that I needed to be the one to contact Expedia myself and that he and the hotel had absolutely no responsibility or ability to do that themselves. It was a special weekend for me and my...
"The room was clean and the bed was comfortable. When we booked a room with a king bed, the pictures for that booking showed a room 3x as large as the one we got. I talked to the staff to ask for a discount since the picture was misleading. I have never had a more gaslighting conversation in my life. He insisted that I needed to be the one to contact Expedia myself and that he and the hotel had absolutely no responsibility or ability to do that themselves. It was a special weekend for me and my...
Hala