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"The room was very clean and comfortable . The bathroom was a good size. I wish there were a few handicap grips to hold on to. I don’t think it’s too safe to have the shower door open both ways with nothing to grab on too. I have a bad knee and lost balance and went to grab into the shower door and hurt my other leg. But other than that our stay was fine."

"The room was not clean, there was hair in the sink and flicks of toothpaste on the mirror. The bathroom tub/shower was so bad we didn't feel comfortable showering in it. The toilet paper roll had 8 squares of toilet paper on it and we had to put the new roll on ourselves. The back of the bathroom door was coming apart and there were dust bunnies in every corner. I was happy we only had to be there 9 hours!"

"No breakfast foods, only mediocre coffee. Very skimpy on toiletries. The mattress slumped and the pillows were very small. "

"Parking was fine they said they had hot tub or jets in the tub there were none the hotel needs serious repair needs. The sheets on the bed appeared to have not been changed, the shower head barely trickled water, the wallpaper was peeling of the walls at there seams, it was just not at all what the photos shown and was the worst I had ever seen."

"very quality room; good price; pleasant and helpful staff."

"Stay away. Absolutely filthy !!! Dirt on floors , tons of dust on lamps, phone everything. "

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"A wonderful stay at the Jefferson. In a great location, spacious rooms, clean bathrooms."

"There is a train nearby and you can hear the train pretty often. We didn't mind, but I think it's worth mentioning since it was pretty loud and pretty often."

"The property and room was wonderful. The staffing in the morning was a little unfriendly but the afternnon/evening person was delightful, We loved having all of the ammenities of the room. We would have loved it even more if they had a hot tub. Very clean and comfortable Beds "

"Great hotel. Lovely staff!"

"Clean room and full amenities"

"Nice room"

"The property is very clean & close to the Henrico sports complex if you are traveling for AAU. Breakfast is included as well. Easy in & out. "

"I’ve stayed at this hotel several times now and love it for it’s quaintness, location, and the cat that lives on-site!"

"Everything was great. From entrance, lobby, room etc. My only complaint is that I got there at 4:35pm (check in at 4). My room was not ready and was told 45 minutes to an hour wait. I called at 5:20pm and got me a new room. Me and my fiancé was in town for Wiz Broadway show, so it could’ve been a let down if it was not corrected. Still 5/5 exceptional hotel!"

"The hotel and staff were great! Particularly liked Landi and Molly. The mini fridge in the room wasn't plugged in when we got there, but that is seriously the only thing that was slightly off. Great stay."

"Lovely location"