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" We like staff in this hotel"

"The only negative aspect that I care to mention is that the room I had on the 2nd floor was not as quiet as expected. I could hear my neighbor next door in the bathroom and my upstairs neighbor walking around. They weren't doing anything crazy so the room could use better spund isolation. "

"The staff make your stay worthwhile, you feel at home and nothing is too much for them. Great amenities and activities to do on-site too"

"Very beautiful resort! Staff was very kind! They surprised us with Anniversary decorations and cake. The location is excellent. Right in the middle of everything and 5 min from monkey forest."

"I rarely write a review for a property but this one deserves it. We stayed at more expensive Hyatt properties during our one week stay but this one actually made us feel like we were living at our own home. Their hospitality and service was on par with Hyatt Alilas Villas and Andaz Bali, but they went above and beyond when we had to leave the hotel at 4am to catch our flight. They had a breakfast box packaged up in the car ready for our one hour drive to the airport. They also grow their own veggies for the in hotel restaurant and the staff was excited to share the details with us when we stopped in for a bite. I can’t wait to go back Bonus: it’s only 3 minute walk to the Monkey Forest"

"Excellent"

"Amazing staff and all around stay. They are extremely accommodating and pleasant people all around! "

"Amazing "

"It what we expected adventure to see animals up close Opportunity to feed animals up close and photos with them the animals close to iguana and birds. Parrots , cockatoo and can pay for feeding and close to meerkats , giraffe and elephants etc."