"The hotel took my money and was left out and had to go and find accommodation. Their description and policy were not explained and they acted like I worked at the hotel. Sleeping out for a night with my dog and as a físicaly challenged. The humiliation was too much and the worst they kept my money.. absolutely disgusting behavior. They don’t care. What a dump."

"Pros: Great location in Miami Beach, popular onsite bar/restaurant, very nice pool, clean comfortable rooms, elevator, eclectic vibe. Cons: Onsite bar is overpriced (plus the bartender actually asked me what ingredients go into the $22 gin martini I ordered), no free coffee available in the mornings (but there is a Starbucks two or three blocks south), no hand towels in the room."