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"We absolutely loved the hotel and its amenties as well as its proximity to Sea World. We appreciate Esther Chen and the staff at Hilton accommodating our stay at the hotel. We look forward to returning to this hotel again."

"Beautiful hotel with great service, the staff are very attentive. A very enjoyable and relaxing stay. Highly recommended."

"Amazing room in a great looking hotel in the middle of downtown. Across the street from the train station. Excellent restaurant, good breakfast buffet included in the room. No complaints at all"

"I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again. "

"This hotel is excellent. Super convenient as well. The room had a great desk for work. A nice large bathroom and shower. "

"Very nice and clean hotel, but wish the staff can understand Cantonese and speak English. "

"Excellent service"

"Very good"

"Like : cleanliness , convenient, great service during my stay and like to say thank you to the room director Mr. Frank Pang and appreciate his good cautious and attentive services provided . A well manner staff of Baililai , should deserve my recommendation and recognised his hard work. Dislike: Is the breakfast has fallen in quality comparing to last year , Food was either hard or uncooked or did not top up in time for guests "