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"Wonderful place to stay "

"We nooked 3 rooms with private onsen for our family trip. The room was beautiful and relaxing. The bed and pillows were a bit hard for my taste, but we were so relaxed after the bath that we slept well. The included dinner was amazing with delicious, beautifully presented plates. The morning breakfast was buffet style with a variety of foods to choose. Many of the staff spoke English and they were all accommodating and friendly "

"I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!"

"Amazing experience with Ten-yu. We spent a few hours in the attached water park and enjoyed the private onset in the balcony. Free ice cream, tea and snacks in lobby was an added bonus. No need to even pack a bag- clothes, night dresses and all toiletries were complimentary. "

"Very nice"

"One of the most beautiful hot spring resorts I have ever visited in the world. I will be back again to soak up the healing water, admire the stunning view of the Pacific and appreciate the hospitality of the wonderful staff. "

"The service is definitely 5 stars! They know hospitality!! The food was good. Got the breakfast and dinner and this is the traditional kind of food. It was delicious. It is a bit far from the lake but there is a shuttle service and a bus that can take you to the lake. It takes about 20 to 30 mins with the shuttle and the wait for the bus. The Onsen was enjoyable, the traditional way of sleeping on the floor was also good, the room got a little warm as the AC did not get any cooler than it is set to and this is during the summer. The night was cool when we were there so we opened the windows and it was fine. It was rainy when we were there but we truly enjoyed our stay here. The staff made us feel comfortable! The hotel grounds are beautiful!! "

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "