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"Excellent staffs and super friendly ppl. Love everything about the area. "

"Spa hotel, amazing facilities, great rooms "

"With top notch experience options for dining, massage booking options, and private onsens, it doesn't get much better than this wonderful location. There isn't a spectacular view, but it is decent, and the room, and how they treat you, is astounding. From an awesome lobby and common areas, to a spacious room and incredible experience, this is a place I would love to return to."

"Absolutely INCREDIBLE Ryokan and onsen. The staff were so kind and helpful, the property is stunning. It was a perfect way to wind down from Tokyo. Definitely get the dinner option if available, the food was fantastic!"

"Great buffet options and friendly service "

"We returned here after staying here last year because we really enjoyed our previous experience. Our room was spacious and even though we did not have a full river facing view, it was still quite scenic. Last year, we visited during the Sakura season and it was beautiful. "

"This was a beautiful stay. Very clean, great amenities. The location is very close to the pirate boat cruise and the ropeway. "

"A wonderful 5 star hotel. The lobby area is spacious and the check-in process is organized using kiosks with someone from the hotel to guide. The private Onsen on the 7th floor can be booked using their App which was explained during the check-in process. The buffet was good and had a lot of variety that caters to westerners and locals. Take advantage of the waterpark / Onsen across the street which is offered for guests staying at the hotel. The wristband for the waterpark is given to guests in the lobby area. The waterpark has a lot of pools with different themes (coffee, peach, green tea, and wine). The public Onsen has breath taking views of the mountains and you keep your swimming suit on the whole time which is suitable for families. You must cover your tattoos before accessing the waterpark. The back of the hotel is a nice garden that lights up at night for a lovely night stroll. We stayed for 2 nights and wish we could have stayed longer. We’ll definitely come back again"

"There really isn’t anything nearby our hotel. no convenient store. It is very quiet and peaceful. Be mindful of this before you book in Gora Otherwise this place is exceptional. It is very clean. We were stunned by the interior design and lighting design. Everything feels brand new including both main building and Ayakan, which is where we stayed. Dinner were 6 course meals. Food came very fast and we have our next course within seconds of finishing our previous course. Would "