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"The food was really good at the a la carte restaurants. The staff was super friendly! 4.5 would go back"

"Lovely hotel with very comfortable rooms. Very conveniently located to sights in Heraklion. Easy to reach by car with free parking. Great place to stay in Heraklion."

"Rooms are nice and well appointed. Pool on the roof was fantastic and offered great views of the city and Harbour. "

"The beds are twin sizes instead of double sizes. Some rooms should have two double size beds. A movie Chanel in English and creamer for coffee. Also, the rooms should have wash clothes or face towels. There was none in all the rooms. Everything else was excellent."

"The property is beautiful, the staff was friendly and helpful. I would go back"

"Breakfast fue excelente "

"Amazing stay! 100% be returning and would recomend to anyone."

"We had a fantastic two-week stay at Mitsis Rinela in summer 2024! From the moment we arrived, the experience exceeded our expectations. We were pleasantly surprised with a complimentary upgrade to a room with access to a shared pool, which really elevated our holiday experience. The room was spotless and well-maintained throughout our stay. The staff were incredibly friendly and welcoming, always ready to help with a smile. We especially enjoyed the evening entertainment—it added a lovely touch to our nights and created a great atmosphere around the resort. The dining options were another highlight. In addition to the main buffet, there were several à la carte restaurants offering a nice variety of cuisines. One thing to note is that these restaurants require advance booking. Unfortunately, we weren’t aware of this at first, so we missed the chance to use our full quota of reservations. It would have been helpful to get a heads-up about that upon arrival. Overall, though, Mitsis Rinela offered a beautiful and relaxing getaway with great amenities, top-notch service, and memorable moments. We would definitely love to return!"

"The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted"