"El jacuzzi no funcionaba y la alberca con calefacción tampoco"

"Person was very friendly at check in. Room was very nice and clean. A/C worked excellent."

"The site manager was helpful and kind throughout my stay, when Expedia made an error in my booking, the manager was very friendly with his handling of my situation. And the room was clean and comfortable. I hope that the manager will receive many blessings for his service he didn’t have to provide."

"Toilet was clogged my entire stay, they tried to fix it but nothing happened. The room ws no properly cleaned."

"Very sketchy hotel in a very sketchy neighborhood. My teenager and I didn’t feel safe and I was worried about my car being parked there for both nights. There were homeless walking freely around the property and staff was pretty much nonexistent. The office stayed locked the entire time we were there and I only spoke with a staff member at an outside check-in window on the first night. I tried to call the office a few times with questions and never got an answer. The hotel room walls were paper...