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"One of the most relaxing and serene places I’ve stayed. My friend and I loved everything about River Arts Club. We wanted to adopt every staff member!"

"Stayed here a few times / room in pavilion v small but v clean. Pavilion a v nice experience / reception and welcome and exit all great. The issue is the bar and restaurant staff who are quite off hand and inefficient- multiple missed orders for many people, no greeting, surly attitude which is a real shame and as I sat working the female worker was openly rude to her colleague about other guests and other staff members - we walked in on our last evening and the female bartender did everything...

"Room wasn’t dusted properly on arrival,but staff were extremely gracious & upgraded us the following day"

"Arrived at the hotel 10 mins before check in time and was told we had to pay £10 or wait.The girl on the reception then explained we had not been allocated a room as the people on night shift hadn't done it. No clue why she needed to tell us this... We waited 10 mins and when we checked in the receptionist then advised us to let her know if she had left anything out when getting our room ready... It seems she gets rooms ready, serves in the bar and much more. Needless to say we didn't eat or...

"Absolutely superb in every way"

"Everything was wonderful, no complaints"

"All ok"

"Great place to stay and very good location"

"You enter your room to calming classical music and delicious treats. Nicely furnished room and comfortable bedding. Just what I needed."

"A really nice setting with very friendly staff. All excellent"

"Nice stay , breakfast was very good and good location for what we needed"

"Comfortable and welcoming. The staff went out of their way to help. The breakfast was delicious and my poached eggs cooked to perfection. We will return!"